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Mavis Tires & Brakes

4.6
(1141 reviews)

Business Details

2448 S Church St, Burlington, NC
27215, United States
(336) 296-1975
https://www.mavis.com

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Burlington.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • RestroomAvailable

Location

Mavis Tires & Brakes
2448 S Church St, Burlington, NC
27215, United States

Hours

Reviews

4.6
1,141 reviews
5 stars
967
4 stars
61
3 stars
16
2 stars
20
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to go above and beyond.

Efficiency

Many reviews noted the quick and timely service, with several customers expressing satisfaction with the fast turnaround on repairs and inspections.

Transparency

Customers appreciated the clear communication regarding services and pricing, although there were some concerns about pricing discrepancies.

Cleanliness

The shop was frequently described as clean and well-maintained, contributing to a positive customer experience.

Mixed Pricing Feedback

While many found the prices reasonable, some customers reported feeling overcharged or misled about costs, particularly regarding specific services.
  • JB
    Jelani Brooks
    Feb 25, 2026
    5.0
    I went in here on one of the most stressful and chaotic days I've ever had. I was already on the verge of tears and out several hundred dollars by the time I walked into mavis at 8 am. CHRIS SAVED ME A WORLD OF TROUBLE! 100% the kind of treatment that makes for return customers, and I will be back for just about everything I need going forward
  • KB
    K Boswell
    Feb 24, 2026
    5.0
    I pulled into the shop at 4:30, with no appointment, and was told they could have my brakes and oil change completed by closing. Chris kept me updated on my vehicle status throughout the process. He even stayed later to make sure the job was complete. This is by far some of the best customer service I've received in a long time in an automotive shop. I will definitely be returning.
  • SM
    Samantha Moore
    Feb 22, 2026
    5.0
    Words cant express how I enjoyed this service. I came in with my car doing all kind of things. Doc explained everything to me one thing at a time. He was patient with me ans he answered all my questions. Even down to the mechanics!! They showed me what was happening into detail. All of them cared and that really mad a big difference. Most ppl try to take advantage of a woman because you know we (women) dont understand what's really going on, but when I left there I felt safe and not taking advantage of. In the end it felt my budget and im really apprective at the patience and care that I have received! I can say nothing bad about Mavis!!! I give 10 stars 🌟
  • SA
    Shannon Arnette
    Feb 20, 2026
    5.0
    I needed a quick NC state inspection for my car. I came in on a Friday afternoon and the staff were very helpful, supportive and efficient. They met my needs fast! I have a very busy schedule so I was so surprised and pleased that they were able to fit me in so quick. The inspection was completed in a timely manner. The staff were transparent and made helpful and cheap recommendations which I accepted. They communicated with me through the whole process. I would recommend this business and return.
  • MC
    Malaina Carter
    Feb 18, 2026
    1.0
    Rip off pricing- I called & asked if they could change my headlight as it is out and that I had my own lights I’ve already bought, I just needed someone to put it in. The guy on the phone was friendly and told me to come in and he’d change it for me real quick if I leave him a good review. So I drove there 10 minutes later. Then someone else at the counter told me it was going to be $187 to change it because it’ll take “an hour or so” to change. I told them that’s ridiculous pricing just to change a headlight & I left and went to Hyundai dealership down the road as that’s the type of car I have. The Hyundai dealership charged me $25 to change my light and took only 15 minutes to do it… I believe Mavis was trying to charge me ridiculously because they think I’m a young woman and don’t know any better!

Brand Certified Facts from Mavis Tires & Brakes

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Certified March 01, 2026Yext Knowledge Graph
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