Mavis Tires & Brakes

4.6
1083 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Burlington.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • RestroomAvailable

Location

Mavis Tires & Brakes
2448 S Church St, Burlington, NC
27215, United States

Hours

Reviews

4.6
1,083 reviews
5 stars
912
4 stars
60
3 stars
16
2 stars
20
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Doc and Louis for their professionalism and willingness to assist.

Service Speed

Numerous reviews noted the quick service provided, with many customers being in and out in a timely manner for various services.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including dissatisfaction with repairs and perceived dishonesty regarding pricing.

Cleanliness

The facility was frequently described as clean and well-maintained, contributing to a positive customer experience.

Communication

Several customers appreciated the clear explanations and communication regarding services and pricing, although there were complaints about appointment scheduling.
  • AK
    andy king
    3 days ago
    5.0
    I've used this Mavis location several times and they're always professional and get the work done faster than I expected. They will continue to have my business in the future as well
  • AG
    Alexis Graham
    3 days ago
    5.0
    I had a great experience at Mavis Tires & Brakes. What stood out the most was the staff — everyone was welcoming, smiling, and took the time to have small conversations with me throughout my visit. And even while on the phone setting up the appointment. They were nothing but polite and made the whole experience comfortable and stress-free. Excellent customer service all around!
  • BM
    Bud Moore
    Dec 25, 2025
    1.0
    Do not recommend. Did not reattach splash pan after changing oil. When I took it back reattached with a zip tie. Had to involve corporate office to get repaired and that was not much better. Wish I could share pictures.
  • CM
    Catherine “Kasha” Mehra
    Dec 19, 2025
    5.0
    Stellar service. Can’t recommend Louis and this establishment enough. He and Team went out of their way to help us with getting our tire patched. When it’s time for new tires or if we need any other help in the future, we know where to go and recommend them highly! This is the second time we’ve used them and they continue to be fantastic!
  • EP
    Eliza Pearson
    Dec 14, 2025
    1.0
    I attempted to get my car inspected. I explained that even though I was coming to Burlington, I live in Orange county so I need an Orange county inspection (safety only, no emissions). I hand over my ID that says I live in Efland, which is in Orange county. Front desk proceeds argue with me and tell me that Efland is not in Orange county but Alamance county. And even asks for a document saying that I live in Orange county. I did present this, the drivers license that says I live in Efland, which is in Orange county. I have been warned that women are treated different by mechanics, but I did not expect to be questioned about basic facts about my own life before the services could even begin to be rendered. I don't know if the staff was sexist or just ignorant of geography. Either way, my husband took my car to Jiffy Lube and got an Orange county inspection without incident. Because I LIVE IN ORANGE COUNTY. I will never go to this Mavis again.

Frequently Asked Questions About Mavis Tires & Brakes

What types of automotive services does Mavis Tires & Brakes offer?

Mavis Tires & Brakes offers tires, brakes, alignments, oil changes, batteries, suspension, exhaust repair, wheel alignment, state inspections (select locations), tire repair, vehicle maintenance, air filter changes, windshield and air conditioning services, headlight & taillight services, tire rotation, tire balance, smog checks, and more.

Which tire brands can I find at Mavis Tires & Brakes in Burlington?

They carry a wide variety of top tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many more to suit any budget.