Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal ServiceJoe Hudson's Collision Center
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
534 reviews
5 stars
421
4 stars
41
3 stars
9
2 stars
9
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and professional, several reviews highlighted issues with dismissive attitudes and poor communication.
Quality of Repairs
Most customers were highly satisfied with the quality of repairs, noting that their vehicles looked like new after service.
Communication
While some customers appreciated regular updates during the repair process, others reported poor communication and unresponsiveness from staff.
Cleanliness
Customers frequently mentioned that their cars were returned in a clean and detailed condition, exceeding expectations.
Professionalism
There were several complaints regarding unprofessional behavior from front desk staff, impacting overall customer experience.
- TLTyrone Lipford5 days ago5.0Very professional experience will definitely use them again if needed
- LDliz miller diamondJan 2, 20265.0Very helpful with tight school schedule. Everything went according to plan.
- MRM RiersonDec 8, 20255.0Very friendly and professional interaction with staff. Car was repaired nicely and detailed inside and out upon return to me
- SPshannon pughDec 8, 20255.0Highly impressed and never have been disappointed anytime I have brought my car(s) in for repairs. Great staff, team and people who do great work. Kudos!!
- EEEJFuryNov 26, 20251.0Very displeased with how my mustang is now, insurance said to bring it here and they would repair the grille and almost year later now no incidents or anything that same exact grille on the left left side of the car is hanging not properly secured, and now I guess I’m on my own to fix this now 😒
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can a brand new vehicle involved in an accident be restored to look new again?
Yes. Joe Hudson’s Collision Center uses a state-of-the-art computerized paint mixing system to accurately match your vehicle’s finish, restoring it to like-new condition.
How long does it typically take to repair a vehicle at Joe Hudson’s Collision Center?
Repair time depends on the complexity of the damage. The center completes repairs in a timely manner without compromising quality standards.
What payment methods are accepted at Joe Hudson’s Collision Center?
Payments can be made using insurance checks, money orders, Visa, MasterCard, American Express, debit cards, and mobile NFC payments.
How will I know when my car repair is complete and ready for pickup?
You will receive a call informing you once the inspection and all repairs are complete, and your vehicle is ready to be picked up.
What brands of vehicles does Joe Hudson’s Collision Center service?
They service a wide range of brands including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Infiniti, Ford, Honda, Acura, General Motors, Chevrolet, Buick, GMC, Cadillac, Tesla, Subaru, Audi, and Volkswagen.
What are the business hours for Joe Hudson’s Collision Center in Burlington, NC?
They are open Monday through Friday from 8:00 AM to 5:00 PM and are closed on Saturdays and Sundays.
Does Joe Hudson’s Collision Center provide any warranties on their repairs?
Yes, they offer a lifetime warranty on metalwork and a warranty on all structural and dent repairs.
Is Joe Hudson’s Collision Center accessible for customers with disabilities?
Yes, the center has wheelchair accessible entrances, parking, and restrooms to accommodate customers with disabilities.
Are there any building supply stores near Joe Hudson’s Collision Center for customers who might need home improvement materials?
Yes, nearby building supply stores include Delta Gypsum Inc, L&W Supply, Beacon Building Products, and QXO, which customers can visit before or after their repair appointment.
What car rental agencies are near Joe Hudson’s Collision Center if I need a rental car during my vehicle repair?
Hertz, a car rental and truck rental agency, is located nearby and can assist customers needing a rental vehicle.
Are there fitness or wellness centers near Joe Hudson’s Collision Center where I can spend time while my car is being repaired?
Yes, nearby wellness and fitness options include Envision Wellness (chiropractor and weight loss center), Decoded Training Lab, Upside Aerial Arts & Fitness, and the Mid Eastern Karate Association - Alamance & Guilford Counties - Hombu Dojo.