Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
517 reviews
5 stars
405
4 stars
41
3 stars
9
2 stars
9
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly and helpful staff, while others reported rude and dismissive interactions.
Communication
Generally good communication throughout the repair process, with many customers appreciating regular updates.
Quality of Work
High satisfaction with the quality of repairs, with many customers stating their vehicles looked like new after service.
Timeliness
Some customers experienced delays, but many noted that repairs were completed earlier than expected.
Professionalism
Professionalism varied; while many staff were described as professional, some customers reported unprofessional behavior from front desk staff.
- RFRoy Freeze3 days ago5.0Minor repair, I was so pleased with the service, and the repair. The front desk folks were awesome, handling every detail. But when I picked up my truck it looked new, I am so happy with the service and repairs. I would strongly recommend Joe Hudson's Collision Center Burlington, NC for all of your repair needs. Roy Freeze
- SYSandra YorkNov 17, 20255.0They did a great job and they washed and vacuumed my car before returning it to me.
- RJRyan B JonesNov 12, 20254.0Great work and nice folks. If I could rate 4.75, I would.
- JCJason ClarkNov 10, 20254.0Quick turnaround and got our vehicle looking like new again. Had to call for updates, but once the case was assigned to David things went very smooth.
- RSRodney SmithersOct 28, 20255.0Done a great job. Was well informed with the progress of what was done. They went above and beyond with everything. They even fixed a couple things someone else, a dealership, done to the vehicle. We couldn't be more satisfied. I'm thinking about letting them paint my truck. Professional workers from the desk person to the painter.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can a brand new vehicle involved in an accident be restored to look new again?
Yes. Joe Hudson’s Collision Center uses a state-of-the-art computerized paint mixing system to accurately match your vehicle’s finish, restoring it to like-new condition.
How long does it typically take to repair a vehicle at Joe Hudson’s Collision Center?
Repair time depends on the complexity of the damage. The center completes repairs in a timely manner without compromising quality standards.
What payment methods are accepted at Joe Hudson’s Collision Center?
Payments can be made using insurance checks, money orders, Visa, MasterCard, American Express, debit cards, and mobile NFC payments.
How will I know when my car repair is complete and ready for pickup?
You will receive a call informing you once the inspection and all repairs are complete, and your vehicle is ready to be picked up.
What brands of vehicles does Joe Hudson’s Collision Center service?
They service a wide range of brands including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Infiniti, Ford, Honda, Acura, General Motors, Chevrolet, Buick, GMC, Cadillac, Tesla, Subaru, Audi, and Volkswagen.
What are the business hours for Joe Hudson’s Collision Center in Burlington, NC?
They are open Monday through Friday from 8:00 AM to 5:00 PM and are closed on Saturdays and Sundays.
Does Joe Hudson’s Collision Center provide any warranties on their repairs?
Yes, they offer a lifetime warranty on metalwork and a warranty on all structural and dent repairs.
Is Joe Hudson’s Collision Center accessible for customers with disabilities?
Yes, the center has wheelchair accessible entrances, parking, and restrooms to accommodate customers with disabilities.
Are there any building supply stores near Joe Hudson’s Collision Center for customers who might need home improvement materials?
Yes, nearby building supply stores include Delta Gypsum Inc, L&W Supply, Beacon Building Products, and QXO, which customers can visit before or after their repair appointment.
What car rental agencies are near Joe Hudson’s Collision Center if I need a rental car during my vehicle repair?
Hertz, a car rental and truck rental agency, is located nearby and can assist customers needing a rental vehicle.
Are there fitness or wellness centers near Joe Hudson’s Collision Center where I can spend time while my car is being repaired?
Yes, nearby wellness and fitness options include Envision Wellness (chiropractor and weight loss center), Decoded Training Lab, Upside Aerial Arts & Fitness, and the Mid Eastern Karate Association - Alamance & Guilford Counties - Hombu Dojo.