Business Details
About
Truck Accessories Store
CARS & Truckware provides auto glass repair, glass tinting, dent removal, and auto customization services in Burlington, NC.
Details
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.5
235 reviews
5 stars
179
4 stars
25
3 stars
10
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service and quick responses.
Quality of Work
While some reviews noted high-quality installations and products, others reported issues with workmanship and damage to vehicles.
Pricing Concerns
Several customers expressed dissatisfaction with pricing practices, feeling that they were charged unfairly or for services not rendered.
Communication Issues
Multiple reviews mentioned poor communication, including lack of follow-up and unreturned calls regarding service updates.
Mixed Experiences
Overall, experiences varied widely, with some customers being loyal and satisfied, while others reported significant frustrations.
- LLLaToniaNov 20, 20251.0I ordered some running boards from another establishment and had cars and truckware install them. Once the install was done, I could see that the running boards were not safe for use. Greg, one of the employees even suggested they were not "substantial". My thing was, if you thought they weren't substantial, why would you let your employees continue to install them. I explained prior to install that I wanted running boards because my elderly mother had bilateral knee replacements and needed assistance getting in and out of the vehicle. I was appalled that they thought that was OK. Once the 1st one went on, an assessment should have been made as to the integrity of the items being installed. For the cutomers safety and the representation of the shop; if nothing else. They should have asked me before proceeding- I was sitting right in the waiting area. Instead they didnt care and proceeded with that subpar installation. The actual running boards were subpar themselves and have since been returned for a full refund. However, cars and truckware insisted I pay for the installation anyway because I used their time. They didnt consider that they used my time as well sitting in that establishment to learn that the integrity of cars and truckware is questionable. To add insult to injury, they scratched my cars front end and mirror pulling it out of the bay. They also scratched my cargo space taking the running boards in and out. No care was taken at all. As a woman, I felt violated and taken advantage of. I asked Greg to have the owner call me. He said he was leaving a note for him and the owner would call me on Monday. I never heard from him or anyone from the shop. I came here because the reviews were good. Grant it, the running boards didnt work out but to damage a customer's car and not own up to it. People of color beware- the racial undertones in this shop are prevalent.
- GJGregg JarviesNov 6, 20255.0Great customer service. Truck parts arrived as promised. Installation was done quickly and properly. Quality service from start to finish.
- RWRenee WhittNov 4, 20255.0Thanks so much for your support and excellent service. We love our weather tech floor mats and tinting for our car windows. God Bless Dr. Ken and Sherry Beverly
- KBKeith BrannockOct 13, 20255.0Always a good experience working with Barry and his crew.
- JSjeremiah swannOct 6, 20254.0Rain guards looks good on my Nissan rogue
Frequently Asked Questions About CARS & Truckware
What types of auto services does CARS & Truckware offer in Burlington, NC?
CARS & Truckware provides auto glass repair, glass tinting, dent removal, and auto customization services.
What are the business hours of CARS & Truckware?
CARS & Truckware is open Monday to Friday from 8:30 AM to 5:00 PM, and Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays and major holidays such as Thanksgiving and Christmas.
Where is CARS & Truckware located in Burlington, NC?
CARS & Truckware is located at 953 S Mebane St, Burlington, NC 27215, USA.
What payment methods are accepted at CARS & Truckware?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payment options.
Does CARS & Truckware provide wheelchair accessible facilities?
Yes, the business has wheelchair accessible entrances, parking, and seating.
Which languages are spoken at CARS & Truckware?
English is the primary language spoken at CARS & Truckware.
Can customers contact CARS & Truckware via email or phone?
Yes, customers can email carware@triad.rr.com or call +1 336-570-2323 for assistance.
Are there any nearby car dealerships around CARS & Truckware for additional vehicle services?
Yes, nearby car dealerships include Ken's Cars and Castellon Auto Sales, which customers can visit for vehicle purchases or related inquiries.
What automotive repair and parts stores are close to CARS & Truckware?
Alamance Mufflers Inc and Sudden Performance Inc are nearby auto parts and repair stores that customers might consider for additional services.
Are there convenient services near CARS & Truckware for customers needing rentals or storage?
Yes, Budget Truck Rental and CubeSmart Self Storage are nearby, offering rental and storage options for customer convenience.