Poor communication. I was told to drop early Monday and would have a quote that day. 48 hours passed a still no communication. I was able to reach out to another dodge service tech and get a quote and timeline for repair. So I picked it up this morning and told him that I would still be interested in getting it tuned after the repair and the guy got an attitude an told me if I was getting it serviced elsewhere that he wouldn’t be interested in doing any future work for me. If he had reached out at any point I would have gotten the work done there but poor communication led me to take it elsewhere.
KK
Kevin
Dec 17, 2025
5.0
Crew is knowledgeable ,friendly and efficient in servicing vehicles
DW
Dude Woke
Oct 7, 2025
5.0
I was very pleased with the service I drive OTR these guys allowed me to store my trailer on their lot & treated me like family I'm very pleased & thankful for them
RT
Rick Trowbridge
Dec 20, 2024
5.0
CDI came through for me. Called Tyler up asked if he could get me in to do a gearbox on my 07 Duramax. Got me in within a reasonable time and I added much more to the work load. Got it all done quick at a very reasonable price. Definitely recommend and will use his shop again.
WW
Wil Woodard
Jun 26, 2024
5.0
Carolina Diesel Innovations is my favorite new shop! They did exactly what they said they could do and very pleased with the service. Highly recommended!