Advance Auto Parts

4.0
287 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2435 S Church St in Burlington offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2435 S Church St, Burlington, NC
27215, United States

Hours

Reviews

4.0
287 reviews
5 stars
156
4 stars
60
3 stars
29
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and unhelpful interactions.

Product Knowledge

Several reviews highlighted the staff's knowledge about products and their ability to assist customers with specific needs, although there were instances of incorrect part recommendations.

Store Experience

Customers appreciated the cleanliness and organization of the store, but some reported negative experiences with staff not engaging or being rude.

Efficiency

Many customers noted quick service and efficient problem-solving, particularly with battery installations and part availability.

Pricing

While some customers found prices reasonable, others felt that certain items were overpriced compared to online options.
  • JB
    Joel Benevides
    Oct 31, 2025
    3.0
    Update: Tried again, completely different team and had a great experience. Upgraded to 3 stars. Came in for wipers and the guy just shewed me in the general direction with some numbers. There are a thousand different options. I just left. This is the second time trying this store with really bad customer service.
  • SL
    Steph Love
    Aug 29, 2025
    5.0
    Stopped by the store as usual. I was a little frustrated with the issues with my car. Jacob greeted me and walked menthrough options on how to reverse engineer my tail light issues. He made sure Ibhad the correct parts and most of all gave me some piece mind through out the process. Fast forward 30 minutes later my problem was solved. Great people... great service.
  • AA
    Amy “A” Adams
    Jun 5, 2025
    5.0
    Customer service was great.
  • DM
    Debi J Veix (Debi MommaD)
    Jul 19, 2019
    2.0
    They had 5 people working & 3 customers... Not one could help me... I bought some things but I won't be back

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*