Crenshaw Hyundai

Reviews

• JT

  Jackson Thompson

  1 day ago
  1.0
  You have to book an appointment well in advance to get in compared to Greensboro or Durham, where you’re able to get in within a day or two (next closest dealerships). Really annoying. Service technicians bent the o-ring in one of the tire caps, causing an air leak in my tire. They also failed to properly torque the drain plug following an oil change, which led to a nice slow oil leak in the vehicle (no, it wasn’t an issue with the oil filter housing). Fortunately, we were able to get it serviced elsewhere to address the issue before it messed up the engine in any capacity. I’ll just take it to Greensboro or Durham instead. As far as sales, we’ve been here twice asking about new vehicles and were able to get significantly better deals elsewhere. Offered me an SE at the price I was able to get an SEL for at another dealership. Twice we’ve wanted to do business with them due to being local and twice we’ve gone elsewhere.
• SK

  sujay kumar

  Mar 27, 2026
  1.0
  UPDATE: Still no word, it's simply hopeless to deal with them. They just choose to ignore. I bought a vehicle from Crenshaw and took additional coverage as was recommended but on second thoughts, I believed it wasn't necessary so requested for cancellation and its been 3 months, there is update or refund and Crenshaw doesn't bother to reply my emails or answer my call or return my calls. The experience had been hopeless to say the least. Stay away from them as much as possible.
• MG

  Marcelo Fernando Simões Guimarães

  Feb 28, 2026
  5.0
  Excellent service. The oil change was quick, and the team was very friendly.
• JJ

  JoeMicah

  Feb 24, 2026
  5.0
  Was in for 24000 mile checkup today. As usual, Crenshaw Hyundai was very efficient at all stages, from check in to checkout. Was particularly impressed with my Service Advisor, Tavious. He communicated well and kept me informed of the status of progress.
• DC

  David Cloninger

  Feb 23, 2026
  5.0
  On our way to Charlotte for my 100 year old dad’s funeral, our “low engine oil warning” suddenly came on. Fortunately our google search found Crenshaw Hyundai dealership nearby in Burlington, NC. I called, told them our circumstances and they said to come right in. Kyle understood our critical time frame. He immediately assigned 2 men to our car. They discovered that during our oil change a month previously at our local Hyundai dealership in Rockville, MD, the oil filter had not been installed properly and was leaking oil including all over our engine. One service technician cleaned our engine while the other did the oil change. We were on our way in about 30 minutes. Their kindness and attention will be long remembered!

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