Advance Auto Parts

4.3
233 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1335 US Hwy 421 S in Boone offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1335 US Hwy 421 S, Boone, NC
28607, United States

Hours

Reviews

4.3
233 reviews
5 stars
146
4 stars
44
3 stars
19
2 stars
7
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Product Availability

Customers frequently noted that the stores generally have the parts they need in stock or can order them quickly.

Store Cleanliness

Some reviews mentioned that the store was clean and well-organized, although there were a few complaints about the floors needing maintenance.

Mixed Experiences

While many had positive interactions, there were isolated reports of poor customer service from specific employees, leading to dissatisfaction.

Warranty Issues

A few customers expressed frustration with warranty claims not being honored, impacting their overall experience.
  • TA
    Tanner Axtman
    Oct 17, 2025
    5.0
    Matt made my spoiler trouble a breeze helped me out and was very helpful. Definitely will be coming back if I have any more issues
  • DS
    Dean Shields
    Oct 17, 2025
    5.0
    Both stores in Boone, NC have my loyalty for price, parts availability, courteous and helpful staff, and the online and phone lookup rewards program. I've been there enough to see that women customers who sometimes are in a jam or less knowledgeable are treated with the same regard, not taken advantage of.
  • LD
    Lexie Danner
    Sep 25, 2025
    5.0
    Tracy was fast, helpful, and kind replacing my windshield wipers. Oh and he found a good deal for me!
  • CW
    Clancy Walker
    Sep 18, 2025
    5.0
    The gentleman was very helpful & I even saw him do a good deed for another customer. Very friendly staff & clean store.
  • AA
    Allfixedup
    Jun 30, 2025
    3.0
    Would have been 5 stars but the floors in this place needed a deep wax so my feet don’t stick to them and just give me gross vibes. Probably best at this point to get them replaced for the company. My usual store in wilkesboro has a great store, but I like the guys up here better, they were super helpful and attentive to my list of problems I brought them

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*