Enterprise Rent-A-Car

3.9
351 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Belmont, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Belmont location today.

Location

Enterprise Rent-A-Car
6821 Wilkinson Blvd, Belmont, NC
28012, United States

Hours

Reviews

3.9
351 reviews
5 stars
222
4 stars
37
3 stars
10
2 stars
13
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising staff for being friendly and helpful, while others report rude and unhelpful interactions.

Reservation Issues

Numerous customers experienced problems with reservations, including confirmed bookings not being honored and a lack of available vehicles upon arrival.

Vehicle Condition

Several reviews mention issues with the cleanliness and maintenance of vehicles, including dirty cars and mechanical problems.

Staff Performance

While some staff members received high praise for their professionalism and assistance, others were criticized for poor service and lack of knowledge.

Overall Experience

The overall experience varies widely, with some customers expressing satisfaction and loyalty, while others report significant frustrations and a lack of trust in the service.
  • GJ
    Glen Jaffee
    Nov 10, 2025
    1.0
    I was renting in one city and dropping in another. Car had been smoked in so it felt like they were “dumping “ the car on me to send to another location. When I asked for a different car, they said none were available. Also had bugs in it, probably from having the windows left open in an attempt to air it out which did not work.
  • ED
    Elizabeth DeRosier
    Nov 3, 2025
    5.0
    You can take your dog obedient school as long as you used there grooming it free you all should use it it's very expensive to take your dog to obedience classes and here at Petco it's free make sure you have the time because you have to be there with your dog to take classes it's worth it..
  • LL
    Lesley
    Oct 30, 2025
    1.0
    Dashing at this location is extremely rude. We didn't call to speak with her. Asked for a manager which she never got on the line and can't interrupting me.
  • RH
    Ryan Hamm
    Oct 24, 2025
    1.0
    This location called my phone a hour and a half before scheduled pick up time and left me a voicemail saying that there wouldn’t be a car available for my confirmed reservation. I didn’t receive the voicemail before because I was still in flight ✈️. Once I landed and checked the Enterprise app, nothing looked wrong, because it asked if you like to check in and start the pickup process. Once I arrived at the location, they informed me that they had no cars. I was told to call a customer service number. After talking to 3 representatives and waiting outside for over 3 hours, the district manager never called, as I was instructed they would. Stranded and cold. 🥶
  • CH
    Celeste Haley
    Oct 16, 2025
    1.0
    My husband and I reserved a full-size car in advance to accommodate our needs (leg room & trunk space) for a road trip. When we arrived, we were informed that no cars were available and were offered a vehicle that was not comparable to a full size vehicle. I requested another local Enterprise be contacted and was informed that I needed to call which my husband did call. Unfortunately, the other location was not able to accommodate, but the other location was willing to call other local locations to try to locate a full size vehicle. Ultimately, we ended up being FORCED to upgrade at a HIGHER rate to be in a vehicle with limited leg room & barely any trunk space that once again did not accommodate our needs. If you are considering renting a vehicle, this location has poor customer service and does not have the inventory that it advertises or allows you to reserve.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Belmont, NC?

Enterprise Rent-A-Car in Belmont offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.

Where is the Enterprise Rent-A-Car location in Belmont, NC?

The Belmont Enterprise Rent-A-Car is located at 6821 Wilkinson Blvd, Belmont, NC 28012.