Enterprise Rent-A-Car

4.0
359 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Belmont, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Belmont location today.

Location

Enterprise Rent-A-Car
6821 Wilkinson Blvd, Belmont, NC
28012, United States

Hours

Reviews

4.0
359 reviews
5 stars
228
4 stars
38
3 stars
10
2 stars
14
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were significant complaints about rude behavior and poor communication, particularly regarding reservations and vehicle availability.

Vehicle Availability

Numerous reviews highlighted issues with vehicle availability, including confirmed reservations not being honored and customers being left without cars upon arrival.

Cleanliness and Maintenance

Some customers reported receiving vehicles that were not clean or well-maintained, with specific mentions of dirty cars and maintenance issues.

Overall Experience

The overall experience varied widely, with some customers expressing satisfaction and loyalty, while others reported severe dissatisfaction and vowed not to return.
  • MS
    Melba Slade
    5 days ago
    4.0
    Amazing Team in Belmont- very easy experience in collaboration with Caliber.
  • MI
    Mema Self and I
    Dec 18, 2025
    5.0
    The reason I continue to rent from Enterprise is because the staff at the Belmont, North Carolina location is absolutely amazing. They are always courteous and respectful, and they take the time to explain everything in detail. I never have any issues, and my car is always clean and ready to go. Their customer service is outstanding. If my vehicle type is not available they will reach out to me beforehand to let me know and provide alternative options. This location never disappoints!!!!!
  • KK
    Kelly K
    Dec 11, 2025
    2.0
    Don't be in a hurry to get there...Traffic made us a little late but our vehicle still wasn't there. During the wait, we found out the vehicle we were suppose to get was another location & they gave it to another customer at that location. Uh...what? Now we are really behind schedule because we are waiting for these people to get it together. The parking lot was frighteningly small for driving full sized suvs. Also, our clean vehicle we finally got had a lovely handprint from the previous occupants child. Very smuggy..
  • DS
    Daniel Stewart
    Dec 8, 2025
    5.0
    Great place to rent from! Helpful streamlined service. I suggest talking to Anthony, he has been very helpful and made my experience in Belmont way less stressful. Way to go Belmont, NC. 👍
  • SK
    S K
    Dec 5, 2025
    5.0
    I had a great experience at Enterprise Rent-A-Car in Belmont, NC, even during a very busy lunch hour. Although I had to wait about 30 minutes to get the type of car I originally reserved, the team handled the situation well. The assistant manager, Dishana, truly stood out. She was gracious and apologetic for the wait, offered me a free upgrade, and even suggested that I keep the car an extra day at no additional charge based on my reservation. On top of that, she kindly told me I could return the vehicle with the fuel level at about half a tank, which was a nice and unexpected gesture. The return experience was just as smooth. This time I was helped by the manager (unfortunately I don’t recall his name), but he was equally professional, efficient, and courteous, making the drop-off quick and hassle-free. Despite being busy, the customer service was excellent and thoughtful throughout. I would definitely rent from this location again and highly recommend them

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Belmont, NC?

Enterprise Rent-A-Car in Belmont offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.

Where is the Enterprise Rent-A-Car location in Belmont, NC?

The Belmont Enterprise Rent-A-Car is located at 6821 Wilkinson Blvd, Belmont, NC 28012.