AutoZone Auto Parts

4.4
443 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Wilkinson Blvd in Belmont, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Belmont, NC or call us at (704) 825-4776.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6136 W Wilkinson Blvd, Belmont, NC
28012, United States

Hours

Reviews

4.4
443 reviews
5 stars
293
4 stars
91
3 stars
32
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising helpful staff while others report rude and unprofessional behavior from certain employees.

Staff Knowledge

Many customers appreciate the staff's knowledge about automotive parts and troubleshooting, although there are instances of incorrect advice given.

Management Issues

Several reviews mention poor management practices, including rudeness and lack of support from store managers.

Positive Experiences

Despite some negative feedback, numerous customers highlight positive experiences with specific employees who provided exceptional service.

Product Availability

Customers generally find that the store is well-stocked with parts, although there are occasional reports of items being out of stock.
  • BB
    Bless Bull
    4 days ago
    5.0
    Mr. Ken T really went Above and Beyond to help me with my battery! He has amazing customer service like no other! I thought he was the manager, he deserves a raise or promotion indeed!
  • MP
    Marcus Pryor
    Oct 29, 2025
    2.0
    I called yesterday at 4pm on October 28th 2025 got put on hold no1 ever come back to me, I called back with the same results. So I called this morning at 11:30am to speak with the store manager just to told he's not available. So hopefully this reaches someone. Someone needs to address the poor salesman who are working and don't want to work or help anyone. I've been shopping there for years and usually no problem but must be under new management. I'll be shopping somewhere else now unfortunately until I hear about new management who take the job seriously. FYI you just lost out on a great costumer and about 500 dollars on one purchase for an alternator. Not to mention future purchases.
  • EL
    EMH IMPORTS LLC
    Oct 27, 2025
    1.0
    I’ve been a loyal AutoZone customer for over 10 years, but my experience at the Belmont location was completely unacceptable. The store manager, Liz was extremely rude, disrespectful, and had no interest in helping resolve a clear mistake on their end. I paid for a wheel bearing at my local AutoZone and confirmed it was sent and paid for at the Belmont store. When my customer arrived to pick it up, they were told the part wasn’t paid for. When I tried to resolve and fix this situation which was clearly a mistake on their end, Liz immediately became hostile. Raising her voice, refusing to help, and even telling my customer that I was lying and didn’t have an AutoZone account. STAY AWAY FROM LIZ! No customer should ever be treated this way, especially by a store manager. This was very unprofessional, unacceptable, and disgusting. This needs to be addressed by AutoZone corporate. No customer should ever tolerate that level of behavior and disrespect.
  • ZS
    Zachary Smola
    Oct 6, 2025
    5.0
    The gentleman who is the store manager here is phenomenal. I have been there several times and he has given me great customer service and has always went out of his way to help me. I have 3 other parts stores around me but coming here is my first choice because I know the store manager is always so helpful. Also, I had an Isuzu commercial diesel truck Autozone had pads and a caliper for - which it seems some stores don't have parts for this type of truck.
  • JF
    jason franks
    Sep 21, 2025
    1.0
    Normally AutoZone is my go to store, today the woman that was working there changed that. I have never encountered anyone with such a negative poor attitude in a customer service position. From the start when the other employee asked her to come out front and help at the counter she was rude and ran two customers in a row away with her attitude and lack of interest in doing anything other than hiding in the back of the store. I will never buy anything from this place ever again.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Belmont?

AutoZone Auto Parts in Belmont is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Can I pick up an order in-store or get same day delivery from AutoZone Auto Parts in Belmont?

Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services.