Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Wilkinson Blvd in Belmont, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Belmont, NC or call us at (704) 825-4776.
Feedback is mixed regarding customer service, with some praising helpful staff while others report rude and unprofessional behavior from certain employees.
Staff Knowledge
Many customers appreciate the staff's knowledge about automotive parts and troubleshooting, although there are instances of incorrect advice given.
Management Issues
Several reviews mention poor management practices, including rudeness and lack of support from store managers.
Positive Experiences
Despite some negative feedback, numerous customers highlight positive experiences with specific employees who provided exceptional service.
Product Availability
Customers generally find that the store is well-stocked with parts, although there are occasional reports of items being out of stock.
BB
Bless Bull
4 days ago
5.0
Mr. Ken T really went Above and Beyond to help me with my battery! He has amazing customer service like no other! I thought he was the manager, he deserves a raise or promotion indeed!
MP
Marcus Pryor
Oct 29, 2025
2.0
I called yesterday at 4pm on October 28th 2025 got put on hold no1 ever come back to me, I called back with the same results. So I called this morning at 11:30am to speak with the store manager just to told he's not available. So hopefully this reaches someone. Someone needs to address the poor salesman who are working and don't want to work or help anyone. I've been shopping there for years and usually no problem but must be under new management. I'll be shopping somewhere else now unfortunately until I hear about new management who take the job seriously. FYI you just lost out on a great costumer and about 500 dollars on one purchase for an alternator. Not to mention future purchases.
EL
EMH IMPORTS LLC
Oct 27, 2025
1.0
I’ve been a loyal AutoZone customer for over 10 years, but my experience at the Belmont location was completely unacceptable. The store manager, Liz was extremely rude, disrespectful, and had no interest in helping resolve a clear mistake on their end.
I paid for a wheel bearing at my local AutoZone and confirmed it was sent and paid for at the Belmont store. When my customer arrived to pick it up, they were told the part wasn’t paid for. When I tried to resolve and fix this situation which was clearly a mistake on their end, Liz immediately became hostile. Raising her voice, refusing to help, and even telling my customer that I was lying and didn’t have an AutoZone account. STAY AWAY FROM LIZ!
No customer should ever be treated this way, especially by a store manager. This was very unprofessional, unacceptable, and disgusting. This needs to be addressed by AutoZone corporate. No customer should ever tolerate that level of behavior and disrespect.
ZS
Zachary Smola
Oct 6, 2025
5.0
The gentleman who is the store manager here is phenomenal. I have been there several times and he has given me great customer service and has always went out of his way to help me. I have 3 other parts stores around me but coming here is my first choice because I know the store manager is always so helpful. Also, I had an Isuzu commercial diesel truck Autozone had pads and a caliper for - which it seems some stores don't have parts for this type of truck.
JF
jason franks
Sep 21, 2025
1.0
Normally AutoZone is my go to store, today the woman that was working there changed that. I have never encountered anyone with such a negative poor attitude in a customer service position. From the start when the other employee asked her to come out front and help at the counter she was rude and ran two customers in a row away with her attitude and lack of interest in doing anything other than hiding in the back of the store. I will never buy anything from this place ever again.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Belmont?
AutoZone Auto Parts in Belmont is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Can I pick up an order in-store or get same day delivery from AutoZone Auto Parts in Belmont?
Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services.
What types of products does AutoZone Auto Parts in Belmont offer?
The store offers a variety of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands are available at AutoZone Auto Parts in Belmont?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the location and contact information for AutoZone Auto Parts in Belmont?
The store is located at 6136 W Wilkinson Blvd, Belmont, NC 28012, US. You can call them at (704) 825-4776 or email customer.service@autozone.com.
Does AutoZone Auto Parts in Belmont offer curbside pickup?
Yes, curbside pickup is available at this AutoZone location.
What nearby automotive repair services can I find close to AutoZone Auto Parts in Belmont?
Nearby automotive services include Dent Wizard for wheel and rim repair, Pack Brothers Collision Center, Collision Safety Consultants, Midas tire shop, and Corona Tires 2 for tire and automotive repair.
Are there any nearby entertainment options around AutoZone Auto Parts on Wilkinson Blvd in Belmont?
Yes, nearby entertainment options include Haunted Mill & Blacklight MiniGolf and Escape Rooms At The Mill for fun activities before or after your visit.
What local places of worship are near AutoZone Auto Parts in Belmont?
Nearby religious organizations include Crossfix Ministries Church and Exodus Church.
What other services might customers be interested in near AutoZone Auto Parts in Belmont?
Customers might also find services like Unique Salon for beauty needs, Reliable Karz for car dealership, and Pelican's SnoBalls for a dining treat nearby.