Zips Car Wash

4.3
1010 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
886 Patton Ave, Asheville, NC
28806, United States

Hours

Reviews

4.3
1,010 reviews
5 stars
717
4 stars
95
3 stars
55
2 stars
43
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Patrick, Keshawn, and Michael.

Equipment Issues

Several reviews highlighted problems with equipment, including broken vacuums, malfunctioning card readers, and inadequate wash results.

Wash Quality

Customers expressed dissatisfaction with the quality of the car wash, noting that cars often remained dirty after the wash.

Membership Experience

Some customers were disappointed with the value of the membership, citing issues with service availability and equipment functionality.

Cleanliness

The facility was generally noted to be clean and well-maintained, contributing positively to the customer experience.
  • AD
    Ashleigh Dewerff
    Nov 7, 2025
    1.0
    Purchased a car wash when I should’ve just hand washed the damn car. Left dirt on the side of car and around the trims and tires
  • EE
    Erin
    Oct 23, 2025
    5.0
    Ty deserves a raise! When I pulled up to the kiosk, the employee there was nodding in and out, and I couldn’t get his attention, so I was stuck for a bit. Ty noticed right away, came over to help, and handled the whole situation with professionalism and kindness. He completely turned things around. Ty truly deserves a raise, promotion, or bonus — great customer service from Ty.
  • HN
    Hope Nicyper-Meryman
    Oct 13, 2025
    1.0
    Unwilling to admit when their machines destroy car parts. A 2024 should not sustain damage from your wash and be expected to be okay with it. Absolutely will never use this company again.
  • JS
    Jacob Smith
    Oct 7, 2025
    1.0
    Kid spraying my tires told me to come on the tracks and didnt tell me to put it in neutral while he was spraying. The neutral light never came on. And it's started pulling while I had my foot on the brake. Now my 2019 dodge ram big horn THAT I OWN is acting funny. Seriously contemplating getting a lawyer.
  • NM
    N M
    Sep 17, 2025
    1.0
    I was hopeful when I signed up 3 weeks ago, but nothing but disappointment. The detailing spray hoses have never worked. I keep getting told that they're waiting for a compressor. Today, the floor mat vacuum machine was broken. It's already completely outdated and doesn't have a wash cycle option like every other nice car wash with monthly membership. Today, I sprayed the interior of my car to clean it and they have diluted it down with vinegar so my car now smells like vinegar. I will be canceling my membership.

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash offers express car wash services including free self-service vacuums and detailing amenities.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open from 8:00 AM to 7:00 PM every day, with special holiday hours such as closing on November 27, 2025, and shorter hours on December 24 and 31, 2025.