Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
While many customers praised the friendly and helpful staff, there were significant complaints about rude service and poor customer interactions.
Wash Effectiveness
Numerous reviews indicated that the car washes often left vehicles still dirty, with specific complaints about ineffective cleaning on windows and rims.
Membership Issues
Several customers reported deceptive practices regarding membership sign-ups and recurring charges, leading to dissatisfaction and frustration.
Equipment Problems
Customers frequently mentioned issues with weak vacuums and the lack of available drying towels, impacting their overall experience.
TB
Tessa Barrera
Jan 3, 2026
1.0
Vehicle car wash was unsafe was not doing their job handling the vehicle very well car accident and almost missed a person‘s car in front of us cause they did not like it right we had to we had to align our car right ourselves
WP
Walter Pirie
Dec 16, 2025
1.0
I had some dried mud streaks from following a dump tuck a few days ago so I stopped at the local Zips. I chose the $12 basic wash just to get the mud cleared off.
Well, $12 wasted; only about half the mud was removed, the rest was still there and still very visible, on both the body and the glass. The attendant blew off my complaint saying that's all you get for $12. Never again.
IM
Isamar Mata
Dec 13, 2025
1.0
The worst car wash, there were no towels to dry, the poor vacuum cleaners, they don't even have a product to put the car very bad 👎🏻
BV
Britt Vargas
Dec 11, 2025
1.0
EDIT TO ADD: Since they want me to "contact them to reach a resolution," I already DID email you to request a refund for this service that I never agreed to sign up for, and you declined to do the right thing, even saying, "Please note that this decision is final and will not be overturned" In bold, red letters. Yes, that exact phrase was written in bold, red letters by your customer service rep, "Tina." How's that for service?
Deceptive practices used to get you to sign up for promotion. I was told I was buying a month of unlimited washes for $24, and all of a sudden I'm being charged a monthly recurring fee which has now jumped to $35. I have nothing in writing that I signed, and definitely did not agree to this. When I called to request a refund of the $35 that was charged yesterday and is still "pending" on my bank ledger, they said I need a 7 day notice prior to being charged. Wonder which private equity firm owns this horrible company.
Plus, the washes are TERRIBLE! Every time, I end up with a dirty back window, dirty tailgate, dirty rims, and just a terrible look around all the edges of the vehicle
MB
M Buhr
Dec 4, 2025
1.0
This seems to happen to other customers (if you scroll down to the reviews, someone else had the exact same issue recently).
They claim to have a promotion: for the price of their premier membership ship, you get 2 months of unlimited car washes. So you pay the price and a month later, they charge you $30, claiming the promotion was 2 months at $30 instead of $45 each. When I opened a ticket for a refund, they refused to give me back the second charge of $30. I only washed my car twice in one month. Be aware of this deceiving deal going on!
What services are offered at Zips Car Wash in Asheville?
Zips Car Wash offers quick express car wash services, including free self-service vacuums and detailing amenities. They also have an unlimited membership program for daily wash privileges.
What are the operating hours of Zips Car Wash at 125 Tunnel Rd, Asheville?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM. On holidays, the hours vary, with some days closed or adjusted hours, such as 8:00 AM to 5:00 PM on Christmas Eve and New Year's Eve.
Does Zips Car Wash accept cash payments?
Zips Car Wash is a cashless facility and accepts all major credit and debit cards, including American Express, Discover, MasterCard, Visa, and ZIPS gift cards.
Where is Zips Car Wash located?
Zips Car Wash is located at 125 Tunnel Rd, Asheville, NC 28805, United States.
What is the ZIPS UNLIMITED™ membership program?
The ZIPS UNLIMITED™ membership program allows customers to enjoy unlimited daily car washes at all ZIPS locations, helping protect your investment with convenient access to car wash services.
Can I use the free vacuums and detailing amenities at Zips Car Wash?
Yes, every car wash at ZIPS includes always-free self-service vacuums and detailing amenities for customer use.
What restaurants are near Zips Car Wash where I can grab a meal?
Nearby dining options include Olive Garden (Italian cuisine), Red Lobster (seafood and American cuisine), LongHorn Steakhouse (steakhouse and grill), Corner Stone Restaurant (American cuisine), Crab Du Jour (seafood and Cajun), Applebee's, Asian Golden Buffet, and Conspiracy at Black Dome (pub and American).
Are there any interesting nearby attractions to visit when I come to Zips Car Wash?
Yes, you can visit the Carolina Climbing Museum nearby, which showcases rock climbing history and offers an engaging experience before or after your car wash.
What nearby accommodations are available for visitors to Zips Car Wash?
Nearby accommodations include Town House Motel, Americas Best Value Inn Asheville, and Extended Stay America, providing convenient lodging options during your visit.
Are there any nearby retail or specialty shops near Zips Car Wash?
Yes, there are several retail options nearby, such as Black Dome Mountain Sports for outdoor gear, Chacos shoe store, Brunk Auctions for antiques, Comic Envy for comic books, Asheville ABC Liquor Store, and America's Best Contacts & Eyeglasses for eyewear.