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Valvoline Instant Oil Change

4.4
(762 reviews)

Business Details

663 Merrimon Avenue, Asheville, NC
28804, United States
(828) 761-6951
https://store.vioc.com/nc/asheville/663-merrimon-avenue

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Asheville.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
663 Merrimon Avenue, Asheville, NC
28804, United States

Hours

Reviews

4.4
762 reviews
5 stars
588
4 stars
63
3 stars
19
2 stars
19
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, professional, and helpful, creating a welcoming environment for customers.

Efficiency

Many reviews highlight the quick service and efficient processes, with customers often in and out in a timely manner.

Upselling Concerns

Several customers expressed frustration with upselling tactics, feeling pressured to purchase additional services or products that they did not need.

Mixed Quality of Service

While many customers reported positive experiences, there were notable complaints about service quality, including issues with oil changes and inspections.

Professionalism

Customers appreciated the professionalism of the staff, particularly in communication and handling of services.
  • JL
    Jesslyn Luck
    3 days ago
    5.0
    The oil change was quick. Cory was very welcoming when I pulled up, and his estimate was spot on. Tony was very friendly, he let me know what my cat needed without being pushy. I'll definitely be back!
  • HF
    Hannah Faircloth
    3 days ago
    5.0
    Every time I take my vehicle to the Merrimon Ave location, the service and kindness of everyone is top notch!! Always so respectful and joyous!! Thank You Thomas and Crew!
  • CR
    Carissa Reed
    5 days ago
    1.0
    Worst place I have ever had a displeasure of going to, severely rude staff. Charged my credit card twice, two different prices! Save your time and go to Easy Street Auto, the owner is much sweeter.
  • EE
    Emily
    5 days ago
    5.0
    I am so impressed with the service I just got at Valvoline on Merrimon. Everyone was kind and courteous, and they worked very quickly and took the time to assess any needs my car might have. Also, at the end of my oil change, Tony the CSR enthusiastically introduced everyone there by name as if he was a rockstar, thanking his band on stage at the end of a performance. I seriously loved that.
  • EE
    Elana Eirhart
    Feb 22, 2026
    1.0
    My husband has been coming to this location since the 90s. I’ve been coming to this location for 15 years. Your new Assistant manager is so rude and bothered over having to speak with a customer that I will not come back to this location ever again.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Asheville offer?

Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Asheville?

It is located at 663 Merrimon Avenue, Asheville, NC 28804, USA.

Brand Certified Facts from Valvoline Instant Oil Change

Valvoline Instant Oil Change partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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