Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Asheville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
706 reviews
5 stars
541
4 stars
62
3 stars
19
2 stars
18
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the staff for being friendly, knowledgeable, and efficient, often highlighting specific employees for their exceptional service.
Speed of Service
Many reviews noted the quick turnaround time for oil changes and inspections, with several customers mentioning being in and out in under 10 minutes.
Customer Experience
Customers appreciated the welcoming atmosphere and the clear communication regarding services performed, with many feeling valued and respected.
Sales Pressure
Some customers expressed frustration with perceived upselling tactics, feeling pressured to purchase additional services or products that they did not need.
Inconsistency in Service
A few reviews mentioned negative experiences, including poor service quality and lack of accountability for mistakes, which contrasted with the generally positive feedback.
- LCLisa Christmas4 days ago5.0The manager Moe explained everything and how the effects were on the car. They were fast and efficient and communicated very well with me and among themselves.
- EDElizabeth Dills4 days ago5.0Thomas was the one that was assisting me. He did an amazing job. Everyone in there seemed very friendly had a great attitude seemed like they thoroughly enjoyed being at work. I feel that everyone explained what I needed services done and what I didn’t need I have went to a different Valvoline in Wooden, North Carolina but I did not feel that I received the same amount of friendliness and professionalism that I did at this Valvoline. Will definitely be back in the future, even though I passed the other Valvoline just to come to this one because the service was so much better.
- AZAnthony Zeoli6 days ago5.0Professional, efficient, helpful. I like that they so a checkin with each other to ensure completion.
- WYWilliam YawnNov 15, 20255.0Casey, Moe and Corey were extremely courteous, professional and quick. They brought a few relevant issues to my attention, which while I couldn’t do today I will come back to valvoline to have done. Very glad I chose Valvoline instant oil change today.
- EKemily kannerOct 28, 20255.0I had an excellent experience at this Valvoline location. I always bring my car here because the service is consistently great. Brandon was extremely helpful, knowledgeable, and professional the entire time. He explained everything clearly and made sure my car was taken care of quickly. The manager, “Fat Boy,” was also great—friendly, efficient, and made the environment welcoming. You can tell they both take pride in their work and treat customers with respect. I really appreciated the great service from both of them.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Asheville offer?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Asheville?
It is located at 663 Merrimon Avenue, Asheville, NC 28804, USA.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
The service is open Monday through Friday from 7:00 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on weekends?
Yes, on Saturdays it is open from 7:00 AM to 6:00 PM, and on Sundays from 8:30 AM to 5:30 PM.
Does Valvoline Instant Oil Change require appointments for services?
No, appointments are not required; you can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change in Asheville?
They accept debit cards, credit cards, and mobile NFC payments.
Are there any upcoming holidays when Valvoline Instant Oil Change will be closed?
The location will be closed on November 27, 2025, and December 25, 2025.
What nearby places can customers visit before or after getting an oil change at Valvoline on Merrimon Avenue?
Customers can visit nearby places like Autobell Car Wash for vehicle cleaning, Asheville Pizza and Brewing Company for dining and entertainment, or Back Yard Burgers for a quick meal.
Is there a nearby bank close to Valvoline Instant Oil Change for financial services?
Yes, TD Bank is nearby, which offers banking and credit union services.
What dining options are available near Valvoline Instant Oil Change in Asheville?
Nearby dining options include Vinnie's Neighborhood Italian for Italian food and wine, Green Sage Cafe for coffee and smoothies, and WakuWaku Eatery for Japanese cuisine.