Valvoline Instant Oil Change

4.4
738 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Asheville.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
663 Merrimon Avenue, Asheville, NC
28804, United States

Hours

Reviews

4.4
738 reviews
5 stars
567
4 stars
62
3 stars
19
2 stars
19
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, professional, and efficient, with many noting quick service and thorough explanations of services.

Customer Experience

Many reviews highlighted a positive customer experience, with staff going above and beyond to assist and accommodate individual needs.

Concerns with Upselling

Several customers expressed frustration with perceived upselling tactics, feeling pressured to purchase additional services that they did not need.

Inconsistent Experiences

While many reviews were positive, some customers reported negative experiences, including issues with service quality and communication.
  • MF
    Michael Flynn
    Jan 6, 2026
    1.0
    Valvoline lost my Vehicle Registration. I was told to not worry about it as I could get another in the mail. Very little attempt was made to find the registration, and the attendants/management just wanted to shoe me away without fixing the problem. Police report has been filed.
  • MB
    Melissa Bartlett
    Dec 27, 2025
    5.0
    Let me begin with this was my only “To do list” item for the day so when I took my puppy out to potty in my pj’s I thought let’s just get the car inspected. I googled one open near me and this led me to this lovely establishment. Hunter met me at the car with the utmost professionalism when confronted with a woman in her pj’s, hair all over the place and morning breath with a 25 lb hound dog barking like she was confronting a bear trying to take her breakfast. He promised not to judge when mentioning said pj’s and I was escorted to the waiting room while Johnny performed my inspection with the thorough swiftness only a woman in her pj’s with wild hair hoping she doesn’t run into someone she knows appreciates. Out of all the Valvoline oil change establishments I have visited I will say this has the most professional employees who do their job quickly and efficiently which gave me the confidence they are extremely competent at what they do. I feel Hunter deserves the credit for this as he carries himself professionally and with a no-nonsense air about him. I would like to thank the guys for a job well done and the true “no judgement zone” early morning assistance of completing my “To do list!!”
  • AB
    Angie Black
    Dec 26, 2025
    5.0
    Every staff member is friendly and helpful. The manager Cory is incredibly professional and hands-on. He provides a personal touch to every customer that is not often seen by management staff. My service was completed efficiently and thoroughly. I was in and out in no time I will never go anywhere else for my oil change service!
  • HB
    Hannah Beaudoin
    Dec 21, 2025
    5.0
    The staff at this location were very friendly and efficient. The manager Thomas and the assistant manager Hunter both spoke with me and updated me about my cars suggested maintenance. The technicians showed me my oil levels, filters, and asked about my preference regarding tire pressure. They checked all my lights and wipers too! Excellent service. I will definitely come back to this location again.
  • TG
    Thomas Gallo
    Dec 19, 2025
    2.0
    I was not asked what oil change I wanted and instead of doing what was done last time, I was given the MaxLife oil change for $82. Tire rotation was $35, I do not remember it being so expensive. I had to pay $60 to have new windshield wipers put on or they would not pass my car for inspection. The wipers I had where fine. Tire pressure was low, warning light was on. I specifically asked that the tire pressure be checked. It was the same 30 psi as it was before I brought the car in. Work not done. I think the work was overseen by Cory, been there about 7 months. If not it was Moe. One was the manager and the other guy oversaw the work. I was told the entire inspection, oil change and tire rotation would take 10 minutes. Really? Assuming it was Cory, he was very personable and polite. He was great at upselling and pressure sales for Valvoline. Not good for me. $247.16. I had to take it right up my butt. Seems like the mechanics are always polite, but every time I go it seems like everyone is new. What is that about?

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Asheville offer?

Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Asheville?

It is located at 663 Merrimon Avenue, Asheville, NC 28804, USA.