Valvoline Instant Oil Change

4.4
706 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Asheville.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
663 Merrimon Avenue, Asheville, NC
28804, United States

Hours

Reviews

4.4
706 reviews
5 stars
541
4 stars
62
3 stars
19
2 stars
18
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most customers praised the staff for being friendly, knowledgeable, and efficient, often highlighting specific employees for their exceptional service.

Speed of Service

Many reviews noted the quick turnaround time for oil changes and inspections, with several customers mentioning being in and out in under 10 minutes.

Customer Experience

Customers appreciated the welcoming atmosphere and the clear communication regarding services performed, with many feeling valued and respected.

Sales Pressure

Some customers expressed frustration with perceived upselling tactics, feeling pressured to purchase additional services or products that they did not need.

Inconsistency in Service

A few reviews mentioned negative experiences, including poor service quality and lack of accountability for mistakes, which contrasted with the generally positive feedback.
  • LC
    Lisa Christmas
    4 days ago
    5.0
    The manager Moe explained everything and how the effects were on the car. They were fast and efficient and communicated very well with me and among themselves.
  • ED
    Elizabeth Dills
    4 days ago
    5.0
    Thomas was the one that was assisting me. He did an amazing job. Everyone in there seemed very friendly had a great attitude seemed like they thoroughly enjoyed being at work. I feel that everyone explained what I needed services done and what I didn’t need I have went to a different Valvoline in Wooden, North Carolina but I did not feel that I received the same amount of friendliness and professionalism that I did at this Valvoline. Will definitely be back in the future, even though I passed the other Valvoline just to come to this one because the service was so much better.
  • AZ
    Anthony Zeoli
    6 days ago
    5.0
    Professional, efficient, helpful. I like that they so a checkin with each other to ensure completion.
  • WY
    William Yawn
    Nov 15, 2025
    5.0
    Casey, Moe and Corey were extremely courteous, professional and quick. They brought a few relevant issues to my attention, which while I couldn’t do today I will come back to valvoline to have done. Very glad I chose Valvoline instant oil change today.
  • EK
    emily kanner
    Oct 28, 2025
    5.0
    I had an excellent experience at this Valvoline location. I always bring my car here because the service is consistently great. Brandon was extremely helpful, knowledgeable, and professional the entire time. He explained everything clearly and made sure my car was taken care of quickly. The manager, “Fat Boy,” was also great—friendly, efficient, and made the environment welcoming. You can tell they both take pride in their work and treat customers with respect. I really appreciated the great service from both of them.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Asheville offer?

Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Asheville?

It is located at 663 Merrimon Avenue, Asheville, NC 28804, USA.