Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Asheville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1254 Hendersonville Road, Asheville, NC
28803, United States
Hours
Reviews
4.4
493 reviews
5 stars
385
4 stars
38
3 stars
17
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, some reported rude behavior and poor communication.
Efficiency
Several customers highlighted the quick service and efficiency of the staff, often completing oil changes and inspections in under 20 minutes.
Quality Issues
Multiple reviews mentioned serious quality control issues, including improper installation of parts and lack of attention to detail, leading to potential vehicle damage.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that they were overcharged or that the service did not match the quoted prices.
Manager Performance
The performance of managers received mixed reviews; while some were praised for their professionalism and helpfulness, others were criticized for poor handling of customer complaints.
- WMWhisper “Anonymous Squirrel” Moore3 days ago5.0Andre, Jeff, and Joseph did a fantastic job taking care of my car. They were quick and thorough. Quite friendly, and very professional. I like that they also left notes on the receipt about the condition my car came in so I definitely know I need to not go so long in between oil changes. Also, if you want people to fill out these surveys you need to make it easy for them. It asks for a TRANSACTION ID. Nothing says that on the receipt. The receipt has an ENTRY CODE. These two titles need to match for folks to actually bother taking your survey with the info. Andre and Jeff are both pretty cute and Jeff has nice eyes so I put in the extra effort to complete the survey. Most ppl would not. But once you fix that you should get more responses.
- CFChance Ferguson6 days ago5.0My experience with Valvoline was very pleasant,not only they have gotten my car's oil change more quickly than my home town oil change store,smooth inspections,but they also give me a good laugh, especially Jeff and his employees. 10/10 would recommend.
- AAAbigail6 days ago5.0I recently went to valvoline with my family to have our cars oil changed the manager was very nice and funny! He explained everything so well to where I even felt like I learned something that day I normally don’t do google reviews but this was a great experience and we will definitely be back every time for our oil change!
- ZFZach FedewaJan 2, 20261.0The black oil on top was changed 400 miles ago at this location. They “evacuated from the top and did not remove drain plug”, obviously not removing most of the used oil. I fully drained the oil, drove another 400 miles, checked if, and it was a similar color as below (fresh full synthetic oil). I’ve opened a claim with them. I will remove this review after they take accountability.
- DFDavid FlowersDec 19, 20251.0DO NOT WASTE YOUR TIME HERE FOR AN INSPECTION. The first time I drove down they said they forgot to schedule the inspection guy even though there were 5 workers there. The second time, the inspector told me I had a cracked wiper and tried to fleece me for $56+ dollars to replace them. There was a three millimeter crack that hadn't even sperated from the wiper frame. Wipers worked fine. I would understand if I had a large portion of the wiper pulled away but that wasn't even close to being the case. Went down to Spee Dee and passed with no issue. ✌️
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Asheville?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Asheville?
It is located at 1254 Hendersonville Road, Asheville, NC, 28803, USA.
What are the operating hours of Valvoline Instant Oil Change in Asheville?
Monday to Friday: 7:00 AM - 7:00 PM; Saturday: 7:30 AM - 6:00 PM; Sunday: 8:30 AM - 5:00 PM. The business is closed on Thanksgiving Day and Christmas Day.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required to receive services at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How long has the Asheville Valvoline Instant Oil Change store been in operation?
This Valvoline location has been open since May 10, 2012.
Can customers find nearby medical and therapy services around Valvoline Instant Oil Change?
Yes, nearby services include SEPT Physical Therapy, Wellbeing Acupuncture, Intentional Holistic Healing, Wellness Warriors & Wisdom massage therapy, and Carolina Neurology Center among others.
Are there any nearby real estate services customers can visit around Valvoline Instant Oil Change?
Yes, nearby real estate-related businesses include French Broad River Realty, Haven Realty Team powered by lpt- Western NC, Carver, REALTORS, Ginger Barnes, Realtor, Keith Inman, Real Estate Broker, Barb Fiedler, and Preferred Properties of Asheville.
What nearby shopping and wellness options are available near Valvoline Instant Oil Change?
Nearby shopping and wellness options include Banner Therapy Products (a wholesale store and spa), Asheville Pro Lash and Makeup Boutique, and Mountain Communications for telecommunication services.
How can customers use nearby places to enhance their visit to Valvoline Instant Oil Change?
Customers can combine their vehicle maintenance visit with visits to nearby wellness centers like acupuncture or physical therapy, check out local real estate agents if interested in property, or shop at Banner Therapy Products while waiting, making their trip more convenient and productive.