Mr. Tire Auto Service Centers

4.1
798 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
990 Patton Ave., Asheville, NC
28806, United States

Hours

Reviews

4.1
798 reviews
5 stars
587
4 stars
34
3 stars
17
2 stars
27
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and polite, while others reported rudeness and lack of care.

Pricing Issues

Many customers felt misled by pricing, with several instances of quoted prices being significantly lower than final charges.

Service Delays

Numerous complaints about long wait times for service, even with appointments, leading to frustration among customers.

Quality of Work

Concerns raised about the quality of repairs, including incomplete work and damage caused during service.

Communication Problems

Customers reported poor communication regarding service updates and appointment confirmations.
  • SB
    S. David Barnes
    4 days ago
    5.0
    “I had a fantastic experience at Mr. Tire. Phoenix was friendly, professional, and made the whole process easy. The price for my new tires was very reasonable, and they got everything done quicker than I expected. I’ll definitely be returning!”
  • KG
    Kelly Giardini
    Nov 17, 2025
    5.0
    I got a great deal on new tires here but better than that was the service I received. I was in a bind and had to make a trip the next morning and needed tires desperately. When a place is shorthanded and the manager (Phoenix) rolls his sleeves up with a "I got you attitude" to get the job done, that impresses me. I am so glad I walked in there! Thank you Phoenix, I will absolutely be telling everyone and will continue being a customer of Mr. Tire because of your customer service!!!
  • AM
    amy morrissy
    Nov 11, 2025
    1.0
    Made an appointment for same day service to replace and program a tire pressure sensor( which i bought at a cheaper price at autozone). I was quoted 44 dollars when they took my keys. After waiting for over an hour, I checked in for them to tell me my sensor isn't compatible with their computer. They referred me to a different store on tunnel road that tried charging me over double and said they couldn't give me my keys unless I paid. They said they would charge half the labor (full labor is 81.50 according to paper), which should have been no more than 45 dollars. They tried to charge like 97 dollars originally, which makes no sense since its not a big job and I already wasted 2 hours dealing with this. He finally settled for 55 dollars after i made a fuss cuz that's not what I budgeted for or was told. He made it seem like it was alot of work and talked down to me because im a female. I took two years of auto in hs, i wasnt born yesterday. After this crap I will not ever come back to a Mr tire.
  • AH
    Alice Hardin
    Nov 3, 2025
    5.0
    I showed up 5 minutes before closing with a flat tire in my trunk and the little donut tire on my car. Phoenix went the extra mile, stayed overtime, to help me out. He measured the tread in my other tires and told me my options. He had a 2 for 1 tire special going on, so he sold me 4 new tires and aligned them late Friday evening. I will definitely use Mr. Tire again! Thank you Phoenix!
  • BG
    Bryan Giudici
    Nov 3, 2025
    5.0
    I’ve used Patton Ave Mr. Tire for tire installation several times over the years. Most recently, I noticed an issue after installation. The manager, Phoenix, was extremely responsive to my concerns. There were challenges in understanding the problem and connection to installation, but he listened. Phoenix did not dismiss my concerns, scheduled a prompt follow up appointment, and addressed what he thought the issue may have been, free of charge. When I felt the issue remained, he listened to my concerns and remained open and willing to further investigate the issue. Ultimately the issue was resolved. Phoenix called me the next day to follow up, and kept an open offer to examine the vehicle free of charge until the issue is fully resolved. The best customer service I’ve ever received, especially related to vehicle maintenance.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What services does Mr. Tire Auto Service Centers offer?

Mr. Tire provides dealer-quality automotive maintenance and repair services, including inspections, installations, repairs, roadside assistance, towing, and check engine services. They also specialize in tire changes with top brands.

Which tire brands are available at Mr. Tire Auto Service Centers?

They offer tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.