Joe Hudson's Collision Center

4.4
422 reviews
auto body repair shop collision repair automotive painting dent repair
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Business Details

465 N. Louisiana Ave, Asheville, NC
28806-3745, United States
(828) 255-0664
https://jhcc.com/locations/auto-body-shop-asheville-nc/?utm_source=yext&utm_medium=organic&utm_campaign=asheville-louisianaAve
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About

Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • On-site parkingAvailable
  • Wheelchair accessible entranceAvailable

Location

Joe Hudson's Collision Center
465 N. Louisiana Ave, Asheville, NC
28806-3745, United States

Hours

Reviews

4.4
422 reviews
5 stars
334
4 stars
29
3 stars
6
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Repair Quality

Many customers praised the quality of repairs, stating their vehicles looked like new after service.

Customer Service

Overall, customer service was highlighted positively, with staff being described as friendly, professional, and communicative.

Communication

Customers appreciated regular updates throughout the repair process, enhancing their experience.

Accountability Issues

Several reviews mentioned a lack of accountability regarding repairs, with some customers feeling dismissed when issues arose post-service.

Timeliness

While many customers reported timely repairs, some experienced delays and issues with parts availability.
  • MB
    Martha Barrier
    Nov 13, 2025
    4.0
    Great service from start to finish! Just disappointed that they didn’t take the time to wipe down the interior from the dust that was stirred up in the repair process.
  • WR
    Wilbert Rodriguez
    Oct 14, 2025
    1.0
    I witnessed how poorly Joe Hudson’s Collision Center handled my family member’s repair. After replacing the screen in her car, it never worked correctly. Instead of fixing the problem, they tried to push her off to Honda, then to insurance, even though it was their responsibility. What’s worse is that they claimed they ran a diagnosis when they did not. Standing right there, I saw it. The dishonesty and refusal to take accountability is unacceptable. Customers deserve honesty and repairs that are guaranteed.
  • TT
    Tiffany
    Oct 14, 2025
    1.0
    My girlfriend and I brought our car here after a collision, and they replaced the display screen. From the beginning, we made it clear that we live out of state and needed the repair handled correctly. When we got back to Florida, the screen wasn’t working right. We called and emailed the shop, then brought the car back when we returned. Instead of fixing the issue, they told us to go to Honda, even though Honda confirmed it was Joe Hudson’s responsibility. They also claimed they ran a diagnostic, which definitely didn’t happen since we were standing right there. Since then, it’s just been excuses and no accountability. We’ve been more than patient, but the lack of honesty and professionalism has been really disappointing. We wouldn’t recommend this location to anyone.
  • EE
    Emily
    Oct 14, 2025
    1.0
    I am extremely dissatisfied with the service and professionalism of this location. After a collision repair, Joe Hudson’s replaced the display screen in my vehicle. From the start, I communicated that I live out of state, so everything had to be handled in a timely and reliable way. Once I returned to Florida, I discovered that the screen was not functioning properly. I immediately called and emailed the shop to let them know, and informed them that when I was back in North Carolina, I would bring the vehicle in for them to correct the issue. Fast forward a year later: I finally returned, brought the car back, and explained the problem. Instead of taking accountability, the representative told me to go to Honda. When I contacted Honda, they stated clearly that this is the responsibility of the collision center since they performed the repair. I called Joe Hudson’s again, and now they claim they ran a diagnosis (which is not true, I was standing right there and no such test was performed). They then tried to push the matter onto insurance. At this point, I am being given the runaround with no call-backs, no accountability, and no resolution. Not only was the repair not completed properly, but the staff have been dismissive and dishonest throughout this process. A collision center should stand behind their work, especially when it comes to safety and core vehicle functions. Instead, I’ve been left with a defective repair and a refusal to take responsibility. This experience has been unprofessional, frustrating, and unacceptable. I strongly urge anyone considering this location to think twice before trusting them with their vehicle.
  • CB
    Clayton Bell
    Oct 13, 2025
    5.0
    Excellent customer service and great bodywork. Five stars!
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Frequently Asked Questions About Joe Hudson's Collision Center

I have a brand new vehicle that has been involved in an accident. Can it look new again?

Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.

How long will it take to repair my vehicle?

Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.