Jiffy Lube

4.1
253 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ASHEVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
720 Hendersonville Rd, Asheville, NC
28803, United States

Hours

Reviews

4.1
253 reviews
5 stars
169
4 stars
27
3 stars
10
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, ranging from excellent and efficient to concerning issues like incorrect oil changes and unprofessional behavior.

Customer Service

While many reviews praised the friendly and helpful staff, there were notable complaints about poor customer service and unresponsiveness.

Efficiency

Several customers highlighted the quick service and efficiency of the oil changes and inspections, often completing tasks in under an hour.

Cleanliness

The facility was noted for its cleanliness and well-kept waiting area, contributing positively to the customer experience.

Pricing Concerns

Some customers felt the prices were higher than expected, with a few mentioning overcharging for services.
  • BC
    Brad Copithorne
    Dec 12, 2025
    1.0
    After they completed my oil change they told me that they did not have tool to reset my warning lights. As I had a low coolant warning, I now need to redo the service to see if I have a leak. They also did not have washer fluid but handed me a receipt that said they had refilled. Also, receipt said they vacuumed floors which they did not. Valvoline may have a longer wait, but there is a reason
  • DD
    David Davis
    Oct 28, 2025
    5.0
    Quick friendly, cool shop, pokemon??
  • JH
    Justin “Gauge” Hartwick
    Oct 2, 2025
    3.0
    Overpriced in my opinion, the front staff seemed more of a family oriented get together but don't let that stop you from attending. The service tech agent was great. I believe he was the only person working the bay and had two cars in front of me. The wait was only 30 mins or so.
  • JM
    Judy McKnight
    Oct 1, 2025
    5.0
    Best waiting area ever! Courteous and quick. I made a mistake about a promo coupon (from a competitor) and the agent was nice enough to honor a discount for me anyway. Thank you! I'll be back.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service