Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist during stressful situations.
Reservation Issues
Numerous reviews highlighted problems with reservations being canceled or not honored, leading to frustration and disappointment.
Vehicle Condition
While some vehicles were reported as clean and well-maintained, others had issues such as cleanliness and mechanical problems.
Staffing Problems
Several customers noted that the location appeared understaffed, leading to long wait times and poor service experiences.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent interactions while others faced significant issues.