AutoZone Auto Parts

4.4
394 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Tunnel Rd in Asheville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Asheville, NC or call us at (828) 298-7467.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1195 Tunnel Rd, Asheville, NC
28805, United States

Hours

Reviews

4.4
394 reviews
5 stars
263
4 stars
82
3 stars
23
2 stars
12
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.

Product Availability

Customers frequently mention that the store has a good stock of parts and products, often finding what they need when they visit.

Service Speed

Many reviews commend the fast service provided by the staff, with quick assistance and installations noted by several customers.

Mixed Experiences

While most feedback is positive, there are some reports of unprofessional behavior from certain employees and issues with inventory management.

Expertise and Support

Customers appreciate the staff's willingness to provide guidance and education on car maintenance, enhancing their overall experience.
  • MS
    Mike Stilwell
    Nov 16, 2025
    3.0
    Friendly. Just didn't have what i needed.
  • KK
    ktrooper1
    Nov 15, 2025
    5.0
    I had a back brake light out in my Honda accord and Christina was able to check stock for me and found there was a sale on the 2 pack of lights needed. When I got to Autozone on Tunnel Rd, Christina changed both lights for me and when we had slight issue with clips, Paco stopped his lunch break mid stream to help us troubleshoot. Thank you Christina and Paco for excellent customer service and knowledge. I will continue using your store for my auto needs!!!!
  • DS
    Donesha Schaeffer
    Nov 6, 2025
    5.0
    Hayden and Joe were able to spot the problem with my terminal, gave me a new one and replaced it for me. So thankful for them!!
  • SV
    Sophia Villaret
    Sep 21, 2025
    5.0
    I came up to Asheville for the weekend and was about to drive 2 and a half hours home when I realized I didn’t have any coolant. The Autozone staff went above and beyond to help me. I am so grateful for them. Simon helped me with my car and even helped me with things I didn’t know I needed help with. And Jess was very quick to offer assistance when I came into the store. Such great employees! Wish this store was closer to my home town!
  • RL
    Ramla L
    Sep 8, 2025
    5.0
    Staff is very helpful and knowledgeable. Had my battery tested and changed. Jess was great and taught me about how engines work and how to change spark plugs. Trust them and will be going back when I need things in the future!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM, Monday through Friday.

Does AutoZone Auto Parts offer services on weekends?

Yes, the store is open from 7:30 AM to 8:00 PM on Saturdays and from 9:00 AM to 8:00 PM on Sundays.