AutoZone Auto Parts

4.4
396 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Tunnel Rd in Asheville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Asheville, NC or call us at (828) 298-7467.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1195 Tunnel Rd, Asheville, NC
28805, United States

Hours

Reviews

4.4
396 reviews
5 stars
265
4 stars
82
3 stars
23
2 stars
12
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees going above and beyond to assist.

Product Availability

The store generally had the parts customers needed, although there were occasional issues with stock accuracy.

Professionalism

While most staff were noted for their professionalism, there were a few reports of unprofessional behavior from some employees.

Service Speed

Many reviews highlighted the quick service provided by the staff, with several customers appreciating the prompt assistance they received.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding perceived markups on certain items.
  • EA
    Erik Austin
    Dec 4, 2025
    5.0
    could not be happier with the customer service of a very wonderful and pleasant young man named Hayden So nice and respectful Never met this fella in my life, and I would trust him holding my wallet or the keys to my house or car Point being, solid citizen Very knowledgeable about parts and prices, super quick Overall pleasant demeanor I would drive across town to do business with this location His manager also super cool and professional as well Reasonable prices and good service shop here!
  • MS
    Mike Stilwell
    Nov 16, 2025
    3.0
    Friendly. Just didn't have what i needed.
  • KK
    ktrooper1
    Nov 15, 2025
    5.0
    I had a back brake light out in my Honda accord and Christina was able to check stock for me and found there was a sale on the 2 pack of lights needed. When I got to Autozone on Tunnel Rd, Christina changed both lights for me and when we had slight issue with clips, Paco stopped his lunch break mid stream to help us troubleshoot. Thank you Christina and Paco for excellent customer service and knowledge. I will continue using your store for my auto needs!!!!
  • DS
    Donesha Schaeffer
    Nov 6, 2025
    5.0
    Hayden and Joe were able to spot the problem with my terminal, gave me a new one and replaced it for me. So thankful for them!!
  • SV
    Sophia Villaret
    Sep 21, 2025
    5.0
    I came up to Asheville for the weekend and was about to drive 2 and a half hours home when I realized I didn’t have any coolant. The Autozone staff went above and beyond to help me. I am so grateful for them. Simon helped me with my car and even helped me with things I didn’t know I needed help with. And Jess was very quick to offer assistance when I came into the store. Such great employees! Wish this store was closer to my home town!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM, Monday through Friday.

Does AutoZone Auto Parts offer services on weekends?

Yes, the store is open from 7:30 AM to 8:00 PM on Saturdays and from 9:00 AM to 8:00 PM on Sundays.