Advance Auto Parts

4.2
194 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 905 Patton Ave in Asheville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
905 Patton Ave, Asheville, NC
28806, United States

Hours

Reviews

4.2
194 reviews
5 stars
119
4 stars
38
3 stars
17
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.

Product Knowledge

While some staff were noted for their expertise, there were instances where customers felt staff lacked sufficient knowledge about products and services.

Mixed Experiences

Feedback varied significantly, with some customers reporting excellent experiences while others encountered issues with service quality and product availability.

Pricing

Customers appreciated competitive pricing on parts, although some felt that the store was not always the cheapest option.

Store Environment

Several reviews mentioned a clean and organized store, but there were also complaints about unprofessional behavior from some employees.
  • LJ
    Lord Destiny Jacobs
    Oct 29, 2025
    5.0
    christan was fantastic, knowledgeable and polite!
  • LG
    Leah Goodman
    May 9, 2025
    1.0
    About a month ago, my boyfriend and I went in to buy a battery and after describing the issue, the lady at the register told us it could be the alternator. She brought her tool out to our car to check but our battery had already died again and then without having even been able to check and make sure, she began insisting that it was the alternator and that we should buy an alternator. We debated and decided to just get the battery because our symptoms didn't add up to a bad alternator. Even after changing the battery out, the lady told us that when the battery drains to come back and get an alternator and had us speak with someone who could change it. It has been a month and the battery is still working completely fine, the alternator is fine. The store clerk insisted that we had a more expensive issue without even checking in order to get more money out of us. If you do shop here, would recommend caution when listening to their advice.
  • JM
    John Morgan
    Jun 17, 2024
    5.0
    Friendly staff and good selections.
  • LL
    Lenora Law
    Oct 20, 2017
    1.0
    As a single mom I loved the Advance Auto I used to go to in South Carolina because they were always very helpful! I know very little about cars and they would show me what I needed to unhook to get in the front to change bulbs (wouldn't do it themselves but that's understandable) I've gone to this one twice: the first time they gave me the wrong part and the second time the guy wouldn't even show me how to get to the back bulbs to change them out. I got an "all cars are different, good luck" and they sent me on my way. I'll find somewhere else to find parts.
  • CR
    Cj Roberts
    Aug 3, 2016
    5.0
    Great place for parts with excellent discounts!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*