Brand Certified
Advance Auto Parts
4.2(170 reviews)
Certified by Advance Auto Parts • Mar 01, 2026
Business Details
400 Merrimon Ave, Asheville, NC
28804, United States
Certified by Advance Auto Parts • Mar 01, 2026
(828) 318-8673
Certified by Advance Auto Parts • Mar 01, 2026
https://stores.advanceautoparts.com/nc/asheville/400-merrimon-ave
Certified by Advance Auto Parts • Mar 01, 2026
About
Certified by Advance Auto Parts • Mar 01, 2026
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 400 Merrimon Ave in Asheville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Advance Auto Parts • Mar 01, 2026
Hours
Certified by Advance Auto Parts • Mar 01, 2026
Reviews
4.2
170 reviews
5 stars
104
4 stars
35
3 stars
10
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being unhelpful or rude.
Staff Knowledge
Several reviews highlighted the staff's knowledge and willingness to assist customers, particularly in helping with car parts and installations.
Store Experience
Customers appreciated the convenience and cleanliness of the store, but some reported long wait times and inadequate staffing during busy periods.
Product Availability
The store generally has a good selection of parts in stock, but there were instances where customers were disappointed by the unavailability of specific items.
- SMSammy MillerFeb 19, 20265.0I had a fantastic experience at Advance Auto Parts, all thanks to Luke.He went above and beyond to make sure I found exactly what I needed. Luke was knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to answer my questions, explain my options clearly, and ensure the part was the right fit for my vehicle.It’s rare to come across customer service that feels this attentive and sincere. Luke made the whole visit quick, easy, and stress-free. Because of him, I’ll definitely be returning for my future automotive needs. Highly recommend stopping by and asking for Luke! AND HE WASSO CUTE!!!!!!!!!!
- SMSam MillerFeb 19, 20265.0I stopped by Advance Auto Parts recently and was honestly impressed by the level of service I received from Tom and Kelvis.I wasn’t entirely sure what I needed when I came in, but Tom quickly stepped in, asked the right questions, and helped narrow everything down. He was patient, straightforward, and made sure I understood my options without feeling rushed. Kelvis jumped in to help as well, making sure the part matched my vehicle perfectly and offering practical tips that saved me time and frustration. The teamwork between them made the whole visit smooth and efficient. It’s refreshing to walk into a store and feel genuinely taken care of. Tom and Kelvis turned what could’ve been a stressful errand into a quick and positive experience. I’ll definitely be returning for future automotive needs.
- BMBrent MillerFeb 19, 20265.0I had a great experience at Advance Auto Parts thanks to Jay and Lynn! From the moment I walked in, they were both incredibly friendly, knowledgeable, and ready to help.Jay took the time to listen to what was going on with my car and helped me find exactly what I needed without trying to upsell me on anything unnecessary. He explained everything clearly and made sure I felt confident about my purchase. Lynn was just as helpful—she double-checked part compatibility and even offered helpful tips to make the installation easier.It’s not often you come across customer service this attentive and genuine. Jay and Lynn really went above and beyond to make sure I was taken care of. I’ll definitely be coming back to Advance Auto Parts for my future car needs. Highly recommend!
- ALAtlanta LilesFeb 9, 20261.0HORRIBLE CUSTOMER SERVICE at this location!!! I walked into this store, no one greeted me or acknowledged me. (No one else was in the store except me and 2 cashiers). I had to go up to the counter myself to get acknowledged. I told the cashier what I needed, he looked it up on his computer then sent me down the aisle to get the item. Neither cashier moved from behind the counter to try to help me find the item. Then, I was checking out and typed in my pin like I do every where else and I wasn’t suppose to put my pin in. The cashier got annoyed that I had put my pin in and the transaction had to start all over, but if he would’ve told me that from the beginning that could’ve been avoided. Lastly, I needed help putting the windshield wiper on and that seemed to be a problem. The other cashier had said a snarky comment to the person checking me out when it was time to put the windshield wiper on. Not only wasn’t I acknowledged, after he put my windshield wiper on he just walked off. Didn’t say you’re good to go, have a nice day or anything. So if you’re looking for help or at least decent customer service from a parts store DONT GO HERE.
- MLMichael LucianoFeb 2, 20265.0Thank you, Kelvis for helping me out with my windshield
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Asheville offer?
Advance Auto Parts in Asheville stocks new parts and accessories including batteries, oil filters, motor oil, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does this location offer free installation services?
Yes, free installation is available for batteries and windshield wipers with purchase. Exclusions may apply.
Can Advance Auto Parts install or replace my car battery?
Yes, they will install your battery for free with purchase. Some exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts at 400 Merrimon Ave, Asheville?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 5:00 PM.
What payment methods are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there curbside pickup available at Advance Auto Parts in Asheville?
Yes, curbside pickup is offered at this location.
What nearby places can I visit before or after shopping at Advance Auto Parts?
You can visit Dunkin' for coffee and donuts, Shell gas station for fuel, and Points of Light Crystal and Mineral Gallery for shopping and gifts, all conveniently located nearby.
Where can I find nearby courier and shipping services near Advance Auto Parts Greensboro?
The UPS Access Point location near Advance Auto Parts offers courier, delivery, and shipping services for your convenience.
Are there any local places for vehicle-related supplies close to Advance Auto Parts?
Yes, PPG Paints, a home improvement store specializing in paint and construction services, is nearby for related automotive or home projects.
Brand Certified Facts from Advance Auto Parts
Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website