Zips Car Wash

Reviews

• TB

  T B

  1 day ago
  1.0
  This place is 100% rip off. When I got to this car wash, they had only had prices to wash 4 vehicles. When I asked a employee how much it costed to wash 1 vehicle, he said it be $18.00. I backed out, and done it at my house, way cheaper than $18.00. This place is a SCAM
• MV

  MT Veteran

  Nov 9, 2025
  1.0
  Overly expensive and yet did not do even a remotely decent job of washing my pickup. I will not be returning to this waste of time and money of a car wash. Truthfully, I feel a refund should be in order.
• KG

  Keith Gonzalez

  Oct 31, 2025
  2.0
  Pay $30 for a premium car wash. Ceramic light never came on in the car wash when all the other lights did. Suction in the vacuum was less than adequate. Tried to talk to the attendant, but he didn’t seem to care.
• JR

  J R

  Oct 15, 2025
  1.0
  My kid is a new driver and went with their friends to this Long Shoals location to get a basic wash. They said they wanted a BASIC WASH but were charged $18, which is absolutely crazy, and were confused why. This morning I heard they were doing the same at the Tunnel Road location. Telling employees that if anyone wanted a basic wash just to give them the basic plus and charge them for it, which is $18 instead of $12. So shady. I also had a ton of problems with them years ago when my credit card was stolen and they nearly doubled my monthly membership on the new card.
• LK

  Laura Krische

  Oct 14, 2025
  5.0
  My car's been particularly dirty lately, so I went to Zips and got a membership during a promo they were having. The carwash itself is pretty nice! The vacuum area seems well maintained and clean, and the carwash itself does a decent job of getting regular dirt off, however it seems to struggle with the really caked on stuff. Going through twice seems to help a lot, but I still have to get out of my car afterwards and manually rub some of it off with a rag. Honestly, it seems like a pretty good but typical car wash. Normally, I'd rate it three or maybe four stars. HOWEVER, there is one gentleman there named Skylar who went above and beyond to help me, and he is the reason I'm giving this Zips location five stars. Normally when I go through a car wash, including this specific one, the person guiding cars in and manually spraying them does a pretty lazy job. Most of the time they don't even bother spraying both sides of my car. Today, the guy who was there guided my car in and didn't bother spraying it at all (I almost removed a couple stars for that). But Skylar is awesome. He took his time and sprayed my car down very thoroughly. Even so, I had to go through again because the dirt/mud/mold/dead leaves were so caked on my car that there was still some left over. When he saw me come through again, not only did he take his time spraying it down again, but he grabbed a rag and actually scrubbed some of the worst spots off. AMAZING. I've genuinely never had such good customer service at any carwash I've been to in any of the states I've lived/gotten a car wash. He was so kind, and he spoke with me a little about how his car gets stuff stuck on it too. I'm just very impressed. Skylar, if you're reading this, THANK YOU SO MUCH! Your kindness means a lot and left a big impression on me.

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