Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Arden.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
212 reviews
5 stars
166
4 stars
8
3 stars2
2 stars
5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers praised the professionalism, friendliness, and efficiency of the staff, with many noting quick service and attention to detail.
Attention to Detail
Positive feedback highlighted thorough checks and double verification of tasks, although some customers reported issues with incomplete services.
Customer Experience
Many reviews mentioned a welcoming atmosphere and courteous staff, though a few customers experienced unprofessional behavior from management.
Consistency
While many customers expressed satisfaction with their experiences, there were notable complaints about service inconsistencies and mistakes that led to dissatisfaction.
Pricing and Value
Customers appreciated competitive pricing and the absence of aggressive upselling, although some reported issues with coupon acceptance.
- DBD Blancas5 days ago1.0after parking in their busy parking lot and walking over to the garage, I was completely ignored. Nobody came over to greet me ,just for a car to pull up all the way to them and they walked right over to the car window and guess what they wanted !? a state inspection, exactly what I was there for ..so they just got to jump right in front of me in line. Don’t waste your time. Horrible customer service.
- VMVictoria MeadeNov 13, 20255.0Took my fleet vehicle for oil change/service. Caleb and his crew were so friendly, welcoming, and got everything done in record time! Other locations will skip some of the tasks, but this crew is above and beyond. I’ll use them moving forward!
- ABAmanda BittingerNov 10, 20252.0They opened the coolant when the car was hot and it boiled all over the place. I was getting an oil change. The container is transparent. What were you thinking? Now I have to get it topped up and I missed my appointments today. Thanks!
- KFKevin ForeNov 9, 20255.0Very satisfied with the attention to detail with each task and the double check for each task. Associates were very friendly and communicated well with me. A different company left my oil drain plug loose one time and almost caused damage to my 6.2 l GMC Sierra Denali pick up. Since then I have been paranoid. I spoke with the associate at Valvoline and he explained the process was for one associate to initially reinstall the plug and use a torque wrench to set the tightness, and then for a different associate to go back and double check the tightness with the torque wrench a second time. Love it! As former military, I can assure that this level of attention to detail differentitates Valvoline from your competitiin. Keep up the great work and Thank You!
- AMAaron MendoncaNov 3, 20251.0A week after I had my oil changed here I was changing the idler pulley and drive belt when my wrench slipped. I crawled under the car to retrieve it and I looked up and noticed oil dripping down the side of my filter. I turned the filter and discovered that it had barely been threaded on. I checked my level and found that I’d gone from full to half full in a week’s time. My suggestion to the tech is maybe thread the filter all the way on. I would not trust my car to be serviced at this location again.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Arden offer?
Valvoline Instant Oil Change in Arden provides 15-minute, stay-in-your-car oil changes along with a range of preventive vehicle maintenance solutions for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change in Arden?
The center is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 8:30 AM to 5:00 PM.
Where is Valvoline Instant Oil Change located in Arden?
It is located at 110 Airport Road, Arden, NC 28704, United States.
Does Valvoline Instant Oil Change require appointments for oil changes or maintenance?
No, appointments are not required for services at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change in Arden?
They accept payments via debit cards, credit cards, and mobile NFC payment methods.
Is Valvoline Instant Oil Change open on major holidays?
The location is closed on select holidays such as November 27, 2025 and December 25, 2025.
What nearby fuel stations can customers visit when coming to Valvoline Instant Oil Change?
Customers can visit Murphy USA gas station, which is located near Valvoline Instant Oil Change for fuel needs.
Are there dining options near Valvoline Instant Oil Change in Arden for customers waiting for their vehicle?
Yes, Chick-fil-A and Subway are nearby fast food restaurants where customers can grab a meal or a quick snack while waiting.
Where can customers rent a vehicle close to Valvoline Instant Oil Change in Arden?
Enterprise Rent-A-Car and Alamo car rental agencies are located nearby for convenient vehicle rental options.
What other automotive services are available near Valvoline Instant Oil Change?
Nearby automotive-related businesses include Maaco Auto Body Shop & Painting USA for auto body repairs and Precision Products Performance Center for additional automotive services.