Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(443 reviews)
Get DirectionsReserveCallWebsite

Business Details

77 Airport Rd, Arden, NC
28704, United States
(828) 684-8421
https://www.enterprise.com/en/car-rental/locations/us/nc/arden-535e.html
GoogleFacebookTwitter

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Arden, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Arden location today.

Location

Enterprise Rent-A-Car
77 Airport Rd, Arden, NC
28704, United States

Hours

Reviews

4.2
443 reviews
5 stars
311
4 stars
38
3 stars
23
2 stars
11
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Steffon and Ally for their exceptional service.

Reservation Issues

Several reviews mentioned problems with vehicle availability, including confirmed reservations not being honored and a lack of communication regarding vehicle status.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor handling of issues, leading to frustration and dissatisfaction.

Vehicle Quality

Customers generally appreciated the cleanliness and quality of the vehicles, although there were some reports of receiving cars with pre-existing damage.
  • RA
    Rosie Anderson
    1 day ago
    5.0
    I always use Enterprise any time I need a rental. Your team is amazing, friendly, polite and knowledgeable. Keep it up, you guys rock. Thank you!
  • LB
    Lori B
    6 days ago
    1.0
    This was one of the worse experiences I have ever experienced. I reserved a car for a one way trip due to the death of a family member. I needed to fly to Asheville and drive home. The manager called me at 4pm ish, the night before my 6:30am flight to tell me with many excuses why I couldn’t have the rental, everything from the fact that I didn’t have a North Carolina drivers license to major credit card. The manger was rude, unprofessional, even hung up on me when I was explaining that it was unprofessional to call me literally less than 24 hours to cancel my reservation. This cost me financially as well as the stress of not having transportation upon my arrival. I called the toll free Enterprise number multiple times with no return call. I realize this is a big company, but the lack of professionalism and beyond poor customer service needs noted. I could have rented a car in my home state for a fraction of what this cost me. Had she called me in a timely fashion, I could have changed plans. This manager and company cost me 5 times as much money due to her lack of management. To call and cancel less than 24 hours is not acceptable. I couldn’t cancel my flight or make other arrangements. The worst experience and customer service ever.
  • AS
    Amanda S
    Feb 25, 2026
    5.0
    Service was fast, efficient and friendly. The vehicle, Hyundai Palisade was clean and well maintained. Absolutely will use again.
  • ER
    Elena Ratcliffe
    Feb 17, 2026
    5.0
    Wonderful Customer service and clean and inviting vehicles. Overall EXCELLENT!
  • JM
    Jared Stay mad
    Feb 16, 2026
    5.0
    Absolutely stellar service , if there is ever a promotion, raise, or random car giveaway, it should definitely be given to ms.Ally. If you ever rent a car here , pray that ms. Ally is your saleswoman
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Arden, NC?

You can rent a wide range of vehicles including cars, vans, and luxury cars like the Jeep Wrangler at Enterprise Rent-A-Car in Arden.

What are the operating hours for Enterprise Rent-A-Car in Arden?

The Enterprise Rent-A-Car location in Arden is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and is closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
Yelp Enterprise
+100
Others