Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Arden, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Arden location today.
Location
Hours
Reviews
4.2
437 reviews
5 stars
306
4 stars
38
3 stars
22
2 stars
11
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, particularly highlighting individuals like Steffon and Zach.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including confirmed reservations not being honored and customers being turned away due to lack of cars.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor communication, particularly regarding reservations and vehicle condition.
Efficiency
Customers appreciated the quick service and efficiency in both the rental and return processes, although some experienced delays.
Vehicle Quality
Feedback varied on vehicle cleanliness and condition, with some customers reporting well-maintained cars while others noted issues with cleanliness and pre-existing damage.
- LALynn Ansley3 days ago5.0Ally the rental car representative always is so helpful to me in renting a vehicle from this location. After I shared with Ally my dissatisfaction of the two rental cars I got from this location she made it right! Ally really cares about making me happy and from now on she’s the only rental car representative I want to deal with at this location!
- ASAlexia Simmons (Pilates Perfect Studio)Jan 4, 20265.0Top notch professionally friendly, responsive, reliable, efficient, and welcoming experience.
- ESEric StineDec 27, 20255.0Excellent experience start to finish!!!
- MGMeredith GrovesDec 20, 20255.0I had an amazing experience renting from Enterprise. When I arrived, Zachary offered me an upgrade. Even though it was a great price, I admittedly turned it down several times, not wanting to spend any extra money. However, after seeing both options on the lot, it was absolutely the right choice, and I really appreciated the opportunity to feel a lot safer for a little more money. Zach gave me a sweet deal, and I drove away a Nissan Altima with CarPlay that I trusted much more when it came to the cold, winter roads. Also, I was in and out in a jiffy; there were no long waits, no hidden fees, no funny business. Thank you!
- KSKenny ScogginsDec 4, 20251.0This location was by far one of the worst experiences I've had with enterprise. Reserved a certain type of vehicle for our family of 5 to travel during Thanksgiving. Then to show up and they didn't even have a car we reserved or something similar. Then waited close to 2 hours to finally get a truck. Good thing it wasn't raining since our luggage was in the back.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Arden, NC?
You can rent a wide range of vehicles including cars, vans, and luxury cars like the Jeep Wrangler at Enterprise Rent-A-Car in Arden.
What are the operating hours for Enterprise Rent-A-Car in Arden?
The Enterprise Rent-A-Car location in Arden is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and is closed on Sundays.
Can I make a reservation online for Enterprise Rent-A-Car in Arden?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/nc/arden-535e.html.
What payment options are accepted at Enterprise Rent-A-Car in Arden?
Enterprise accepts American Express, cash, check, Discover, Mastercard, and Visa for payments.
Does Enterprise Rent-A-Car in Arden offer airport pick-up services?
Yes, Enterprise Rent-A-Car in Arden provides airport pick-up services to make your rental experience more convenient.
Are there any special discounts available at Enterprise Rent-A-Car in Arden?
Yes, Enterprise offers discounts for active military personnel at their Arden location.
What nearby food options are available close to Enterprise Rent-A-Car in Arden?
Nearby, you can visit Chick-fil-A and Subway for fast food options before or after renting a car at Enterprise.
Where can I get automotive services near Enterprise Rent-A-Car in Arden?
Valvoline Instant Oil Change and Maaco Auto Body Shop & Painting USA are nearby places for automotive repair and oil change services.
Are there convenient places near Enterprise Rent-A-Car for financial services?
Yes, nearby financial services include Liberty Tax Service, Liberty Life Insurance, Telco Community Credit Union - Arden Branch, and Western Union.
What nearby locations can help me with travel-related services when using Enterprise Rent-A-Car?
RushMyPassport in FedEx Office offers passport and visa services close to Enterprise Rent-A-Car, making it convenient for travel preparation.