Mr. Tire Auto Service Centers

Reviews

• MW

  Michael Ware

  6 days ago
  5.0
  I had a nail in my tire, used online system and got in within two hours on a Saturday. In and out n about 30 minutes. Exceptional experience!
• CP

  Candice Pearson

  Mar 30, 2026
  5.0
  Always friendly always professional always great service.
• FH

  Filiz H

  Mar 20, 2026
  5.0
  Front desk Lis was absolutely AMAZING! She went out of her way to help us. She was sweet, friendly and so professional. I’m definitely coming to this place again !
• AA

  A A

  Mar 20, 2026
  5.0
  My mother lost her credit card and we only had cash and yet they had an issue where they couldn't accept cash at the moment but the acting manager Lis went out of her way to accommodate us and was not only helpful but extremely sweet in the booking and updating process. 20 min oil change, in and out, perfect experience. Had to leave review immediately.
• MM

  Michael McCartney

  Mar 9, 2026
  1.0
  Do not go to this location if you value your time/sanity/basic customer service. I went in for a simple safety inspection and tire rotation and my car ended up being in there half a week. They called and said they stripped a bolt that was crucial to the car running and told me they had to wait for a new one to come in. Everyone’s complaints about the pink haired girl Cassandra are spot on. She is very rude, offered no apology, and acted like I was the one inconveniencing her when I was then stuck taking Ubers to and from work the rest of the week. Maybe that’s how people are in South Florida where she’s from but that rudeness does not fly up here especially when being at the front desk in a customer service setting. She either needs more training or needs to find a different line of work away from directly interacting with customers. The only one who recognized how inconvenient this ordeal was and who actually apologized was Liz but unfortunately Liz is not there full time anymore and Cassandra is there screwing things up in her absence. So they finally get the part they need, I pick up the car and there is a loud rattling whenever I drive it. I give it a couple days but it’s still rattling so I take it back in to have them look at it. Unfortunately pink haired Cassandra is at the front desk and making snarky comments about how it shouldn’t be shaking on the side that I’m telling her it’s shaking on. A mechanic drives it around the parking lot and immediately hears the rattling, brings it back and fixes it and Cassandra hands me the keys, again no apology or any kind of customer service at all. About a week or so later I get notified that my safety inspection did not go through and as a result I would have to pay late fees to get my new registration. How could this be when the main thing I brought my car in to do on that first fateful day was to get the safety inspection? I take a look at the safety inspection paperwork Cassandra had handed me and it wasn’t even for my car, it was someone else’s of a completely different make and model car. So I once again drove back to Mr. Tire, go inside, pink haired Cassandra is there and tries to argue with me that even if the paperwork is wrong it still should have gone through and once again acting like I’m the one inconveniencing her. I then ask for a printout of the correct safety inspection paper for my car and she tries to tell me they can’t print out old ones that they’ve already done, which sounded like bs. Turns out it was bs because a mechanic then said yeah they can do that and went back in the office to print it. Turns out they can’t find a record of it because they never did it in the first place, (again this is the main thing I brought my car in for because it was due). So the mechanic rushes out and does a safety inspection really quick and hands me the correct paper this time and my keys and I walk out once again without any kind of apology from pink haired Cassandra. I now have to pay late fees to get my registration because of her screw up and yet she acted like I was the one inconveniencing her. Unacceptable and highly disappointing, have been using this Mr tire for years but has really gone downhill. One simple visit turned into a multiple week ordeal and many visits later to fix all of their mistakes that I am now paying late fees for.

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