Safelite AutoGlass

4.2
561 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Apex area, turn to Safelite AutoGlass . Those in central Apex or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2203 Energy Drive, Safelite AutoGlass Apex repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
2203 Energy Drive, Apex, NC
27502, United States

Hours

Reviews

4.2
561 reviews
5 stars
428
4 stars
27
3 stars
8
2 stars
12
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, friendliness, and helpfulness of the staff and technicians.

Efficiency

Numerous reviews highlighted the quick and efficient service, with many customers noting timely completion of work.

Quality of Work

Overall, customers expressed satisfaction with the quality of repairs and installations, often mentioning that the work was done well.

Communication

Customers appreciated the clear communication regarding scheduling and updates from technicians.

Convenience

The convenience of scheduling appointments and the option for mobile service were frequently mentioned as positive aspects.
  • MN
    Michael - NC
    6 days ago
    5.0
    My experience with Safelite was absolutely flawless from beginning to end. Booking the appointment online was quick and easy, and when I arrived at the Safelite location, the staff was welcoming and informative. They clearly explained the process before starting the work, which I really appreciated. The windshield repair and recalibration were completed efficiently and with great professionalism. They also provided helpful instructions on how to care for the windshield afterward. Payment was fast and simple before I left. I highly recommend Safelite for any glass repair or replacement needs. Their speed, quality, and customer service truly stand out!
  • JM
    Jade Mastriano
    Nov 15, 2025
    4.0
    Great work! Friendly, efficient, quick. Was told hours of noon-5 but they came closer to the morning around 11:30-12 I think which worked great! Pricey is my only gripe but great work!
  • DJ
    Daniel Jenkins
    Nov 12, 2025
    5.0
    Caleb was in time and courteous. He did the repair quickly and cleaned the windows when done. Great value and done in my driveway. Great job
  • KK
    Koisneurotypical
    Nov 10, 2025
    5.0
    I had an excellent experience at Safelite with Shane.With all the construction in the Apex/New Hill area, my car got hit by a giant stone that was hurled by a huge dumptruck. It was beyond repair- the crack was huge. I was just dreading the experience bc I have a special needs daughter and anything that is outside our routine can get tricky. Anyhow, for starters, the appointment was easy to make- and they took care of my insurance claim (I have USAA). I only had to pay the deductible- and there were no hidden costs. Shane reached out to me before the appointment confirming the things I needed to get done. Then, a few hours before our appointment, he reached out to me again with some bad news (which actually was good news because it saved me an extra trip in). He likes to preview the windshield he is about to install a few hours before the appointment and the windshield he ordered arrived with a crack in it. So, I just rescheduled for the next day- no big deal. He was very apologetic, but the way I see it, he could have either tried to cover it up or he could have realized this issue once we were already there. I was very grateful he was so thorough. My windshield was a bit trickier because Subaru has this thing called ‘eye sight’ which requires calibration by a Subaru approved technician. (The car basically beeps if you swerve lanes suddenly or are about to hit someone). This calibration usually takes hours upon hours (and usually has to be performed by the dealership). Safelite is an authorized Subaru technician for calibration which was awesome. My entire wait time was a little under two hours, which also included Shane vacuuming and cleaning the car (and reattaching the Quick Pass transponder- something I completely forgot). I really could not have asked for a better experience. He turned something negative into something that was incredibly positive. I don’t want to have my windshield replaced again (obviously!) but if I had ever have to, I will most definitely revisit Safelite (the Apex location) and ask for Shane (although I am sure the other technicians are equally great).
  • PH
    Perla Hernandez
    Nov 6, 2025
    5.0
    Needed my company vehicle windshield replaced. I was going to have the company auto insurance replace it by us paying the deductible. Our deductible was 500 but then they are partnered with Safelite and Safelite actually gave us a price of $200. We were transfer to the Safelite website and everything was done online. They even had an appointment next day. Technician was professional and courteous. I definitely do recommend set light for your windshield replacement.

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass located in Apex?

Safelite AutoGlass is located at 2203 Energy Drive, Apex, NC 27502, USA.

What types of auto glass services does Safelite AutoGlass in Apex offer?

They offer auto glass installation and repair, windshield chip and crack repair, windshield replacement, windshield wiper replacement, and insurance paperwork processing.