Jiffy Lube Oil Change

4.3
492 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in APEX. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
1200 Laura Village Rd, Apex, NC
27502, United States

Hours

Reviews

4.3
492 reviews
5 stars
369
4 stars
42
3 stars
12
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting their professionalism and attentiveness.

Efficiency

Many reviews noted quick service times for oil changes and inspections, with several customers appreciating the minimal wait.

Communication

Staff were commended for clear communication throughout the service process, ensuring customers were informed about their vehicle's status.

Mixed Experiences

While many had positive experiences, some customers reported issues with service reliability and upselling of unnecessary services.

Value Concerns

Several customers expressed dissatisfaction with pricing, feeling that the cost of services was higher than expected.
  • NW
    Negusa Nagast (Everton Werdenie)
    Nov 11, 2025
    4.0
    Shantae was so nice to us! The only con was the wait
  • SS
    Supa Stang
    Nov 8, 2025
    5.0
    Went for a safety inspection due to my preferred shop not being able to. Every employee was exceptionally nice. Greeted in a timely manner. The wait time was very short. The technician I spoke with and performed the inspection, Wesley, addressed all my concerns and hesitations with full attention, respect and understanding. That is rare in todays time. Thank you so much Wesley.
  • AM
    Airius Moore
    Nov 6, 2025
    5.0
    Everytime I come to this location I feel welcomed! Everyone is great and they get you in and out! Definitely go the extra mile to insure you have a great visit!
  • BC
    Blair Covington
    Oct 28, 2025
    5.0
    I had a very good experience here. I needed a battery replacement and the staff was helpful and transparent about options and costs associated. They did not try to up-charge me and the turnaround time was quick.
  • GM
    Ginger Miley
    Oct 26, 2025
    5.0
    Very convenient service and extremely nice staff. jiffy lube works on a first come first serve basis by putting your car in the queue. so your wait time will depend on how many people are in front of you. once my car was near the front, I had an idea of how much longer I was going to need to wait. The woman working the front staff was very communicative and energetic.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service