Jiffy Lube Oil Change

4.3
513 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in APEX. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
1200 Laura Village Rd, Apex, NC
27502, United States

Hours

Reviews

4.3
513 reviews
5 stars
387
4 stars
43
3 stars
13
2 stars
15
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Efficiency

Numerous reviews noted quick service times for oil changes and inspections, with many customers appreciating the fast turnaround.

Mixed Experiences

While many had positive experiences, some customers reported issues with upselling and poor communication regarding services.

Professionalism

Overall, the staff was described as professional and knowledgeable, although there were isolated complaints about specific interactions.

Value Concerns

Several customers expressed dissatisfaction with pricing, feeling that services were overpriced or involved unnecessary upselling.
  • JP
    Jayashree Patel
    2 days ago
    4.0
    Friendly staff and great service.
  • JP
    John Parks
    Dec 31, 2025
    5.0
    In and out! Dropped off, went to breakfast with wife, came back, checked out, done! No hassles, no pain!
  • MW
    Monica W
    Dec 26, 2025
    3.0
    I have always had above and beyond service at this location until today. The person who rang me up couldn’t be bothered to input my information to see what oil I have gotten before or for my records with them. They also couldn’t be bothered to print me a new sticker. All he was worried about was taking calls in the break room. I get it is the day after Christmas but there was only one other customer and we aren’t the ones who chose to have you be open today. The guys who changed the oil seemed better - fingers crossed.
  • WS
    Wilbur sledd
    Dec 23, 2025
    5.0
    I had my vehicle serviced here and they were quick! I asked for a tire rotation, synthetic oil change and brake flush and they were outstanding. The store manager Thomas was super informative with the vehicle review ! That staff were super nice .100% will be coming back
  • DA
    Douglas Allen
    Dec 16, 2025
    5.0
    I got right in and out in 15 minutes. The service and customer service was excellent

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service