Enterprise Rent-A-Car

Reviews

• PG

  Philippe Gray

  4 days ago
  5.0
  Enterprise generally is our favorite among the big names, since they are no-nonsense, transparent about pricing, and have clean cars. One downside is they don't have an "unlimited tolls" add-on, so if you are on a toll heavy route, it might be pricier than others like Avis. But, Enterprise has cheaper base rates, so you have to do some math. The Apex location is more relaxed and easy to use than the RDU one.
• NP

  Nichole Pimentel

  Feb 24, 2026
  5.0
  The team at Apexs location on Williams Street always goes above and beyond in each of my rentals through them. From making sure the car is freshly cleaned, to reminding me of anything missed by my trip, they really do care for the folks who rent through Enterprise. They give a great face to the brand name!
• RG

  Robb & Cindy Gannotta

  Feb 23, 2026
  5.0
  I rent from here 1-2x per month and the staff is always polite, friendly, and work quickly.
• NP

  Niketan Patel

  Feb 17, 2026
  5.0
  I had a very pleasant experience at this Enterprise location. The entire team was caring, professional, and truly focused on providing excellent customer service. Grace helped me throughout the entire process. My insurance company initially made the reservation, and she kindly showed me the available inventory so I could choose a car of my preference. After signing the contract, I requested to switch vehicles, and she happily accommodated my request without any hesitation. Later that same day, I had to cancel the contract because the other party’s insurance agreed to cover the rental. When I called back for confirmation, there was an issue with the authorization amount, which was too low for the vehicle I wanted. Grace advised me to contact the insurance company to increase the authorization. I had to call them multiple times, and each time I spoke with Grace, she provided clear guidance and professional support. Thanks to her patience and assistance, I was finally able to swap the contract and keep the same car. I’ve been to many rental locations before, and unfortunately, not all of them take the time to care about the customer’s needs or share all available options. Some simply want to move cars quickly. This location completely changed my perspective. Grace and her supervisor went above and beyond to make sure everything worked out smoothly. Compared to other rental places, this location also had reasonable rates and a very welcoming atmosphere. I highly recommend this Enterprise branch to anyone looking for great service and a stress-free rental experience.
• SW

  Stephen Werner

  Feb 12, 2026
  5.0
  I have gone to this location numerous times, and they have given me the BEST customer experience always!! Kudos to Dawson, and also Andre who kindly drove me to the nearby Firestone location that was working on my car after renting a vehicle from Enterprise. Thank you all so much for always giving me your best!!

Frequently Asked Questions About Enterprise Rent-A-Car