Business Details
About
Auto Repair ShopBrake Shop
At CW Performance in Apex, NC, we are the premier independent service provider for Mercedes-Benz vehicles with factory-trained master technicians on staff. We have over 50 years of combined experience in Mercedes-Benz repair, service, and after-market tuning and customization exclusively on Daimler products. have unique expertise in repairing, servicing, and customizing Mercedes-Benz vehicles that other mechanics and shops simply do not possess.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
209 reviews
5 stars
200
4 stars
5
3 stars2
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, attentive, and knowledgeable staff, particularly highlighting the excellent service provided by Janee and Kevin.
Trustworthiness
Many reviews emphasized the honesty and integrity of the business, with customers appreciating the transparent communication regarding repairs and pricing.
Quality of Work
The quality of service and repairs was frequently commended, with customers noting that their vehicles were well taken care of and performed better after service.
Affordability
Customers found the pricing to be fair and competitive compared to dealership rates, often highlighting the cost-effectiveness of the services provided.
Facility Standards
The cleanliness and professionalism of the facility were noted positively, with several customers mentioning the immaculate condition of the shop.
- AWAnthony Williams3 days ago5.0CW performance has exceptional service and offers reasonable rates for quality work. My vehicles won't see another dealership. If you own a benz, choose CW for all your service needs.
- CBCandace Blackley3 days ago5.0I have been taking my Mercedes to CW Performance for years and always receive excellent service. The folks at the front desk to the technicians are well-trained, professional and personable. Kudos to Kevin for giving me a mini mechanic's lesson on on my latest car repair. The car wash was a nice perk!
- MHMarsha HughesJan 1, 20265.0We have had consistently great experiences with CW Performance for routine maintenance and past repairs on our vehicles. They are always professional, timely, and reasonably priced. Drop-off and pick-up are easy and convenient, which we appreciate. Most importantly, they have never tried to oversell services - explaining what is needed now versus what can wait. Because of the trust earned over the years, we had no hesitation bringing our newer vehicle to CW, starting with its first maintenance check. On our most recent visit, a special thanks to Janee for taking extra time to help with a late-in-the-day question. Her patience and troubleshooting were exactly what was needed. Overall, highly recommend.
- KBKristn BestDec 23, 20255.0CW PERFORMANCE is like working with your family. They care about each car like it was their own.
- BIBria James-Hall (iamBriaJames)Dec 12, 20255.010 out of 10! Love this place I recommend to everyone that has a Mercedes! They take great care of you here! I have had nothing but great customer service and I will continue to come back! Thank you for being a car service I can trust!
Frequently Asked Questions About CW Performance
What services does CW Performance specialize in?
CW Performance specializes in Mercedes-Benz vehicle repair, service, after-market tuning, and customization exclusively on Daimler products with factory-trained master technicians.
Where is CW Performance located?
CW Performance is located at 1751 Pinnacle Center Dr, Apex, NC 27539, USA.
What are the operating hours of CW Performance?
CW Performance is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I schedule a service appointment at CW Performance?
You can schedule a service appointment by visiting https://cwperformance.com/schedule/.
What is the contact phone number for CW Performance?
You can reach CW Performance by phone at +1 919-367-6527.
Does CW Performance provide wheelchair accessible entrance?
Yes, CW Performance has a wheelchair accessible entrance.
What types of auto services are offered at CW Performance?
CW Performance offers auto repair, brake service, mechanical repairs, and auto tune-up services.
Which nearby places could be useful for someone visiting CW Performance?
Nearby places include Powerhouse Electric of NC for electrical and plumbing needs, the Triangle Wrestling Academy for fitness and martial arts, and Apex Management Group for property management services.
Is there a gym near CW Performance where customers can work out?
Yes, nearby gyms include the Triangle Wrestling Academy and The Performance Academy, which offer fitness and sports activities.
What other automotive-related services are available near CW Performance?
ERS of North Carolina, a nearby business, offers automotive services and repairs which may complement the services at CW Performance.