Advance Auto Parts

4.3
269 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1757 W Williams St in Apex offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1757 W Williams St, Apex, NC
27523, United States

Hours

Reviews

4.3
269 reviews
5 stars
173
4 stars
54
3 stars
12
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Product Availability

Customers appreciated the wide variety of products available, often noting that the store had the parts they needed in stock.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service from certain employees, issues with return policies, and inconsistent customer experiences.

Store Environment

Some customers expressed concerns about cleanliness and safety protocols, particularly regarding mask-wearing among staff.

Pricing Concerns

A few customers mentioned that prices were higher compared to competitors, leading to dissatisfaction.
  • RA
    Rajender A
    Dec 7, 2025
    5.0
    Tjayy was absolutely amazing today! He quickly diagnosed and fixed my battery issue, patiently answered every question I had, and did it all with a professional attitude and a genuine smile. Top-notch service! Keep up the great work, brother! I highly recommend this store to everyone—you won’t be disappointed!
  • AK
    Arun kumar
    Dec 3, 2025
    5.0
    Good location, collections and service
  • TA
    Terrence Anderson
    Nov 9, 2025
    5.0
    I came in the store because I have purchased some wiper blades the previous day and I couldn’t get them to fit. I brought them back the next day and Luna a sellers associate helped me with the wiper blaze. They wouldn’t fit, even though the system said they would fit we tried a different pair and Luna with her patience and kindness went out and tried to put the blaze on, and those wouldn’t fit either so we went back in and found a third set of wiper blaze and this time it was a success, and Luna did it without complaints without hesitation. She was the best salute.
  • CC
    Colin Carter
    Oct 26, 2025
    4.0
    Eh good enough, they only asked me twice if my jeep was 4x4 or 2x4 when looking up wipers
  • MS
    Matthew Shin
    Sep 7, 2025
    5.0
    Update: deleted my last response about this store. Management was extremely professional and they truly care about your experience. If you have an issue, I highly recommend just talking to the manager. She was extremely understanding and sincere.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*