Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1757 W Williams St in Apex offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
266 reviews
5 stars
171
4 stars
54
3 stars
12
2 stars
5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers appreciated the wide variety of products available, often finding what they needed in stock, including hard-to-find items.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints about rude staff and inconsistent service, particularly regarding returns and customer interactions.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, stating that it was higher than competitors and that return policies were not honored as expected.
Store Environment
Feedback indicated a generally clean and accessible store, though there were concerns about staff behavior and adherence to safety protocols.
- TATerrence AndersonNov 9, 20255.0I came in the store because I have purchased some wiper blades the previous day and I couldn’t get them to fit. I brought them back the next day and Luna a sellers associate helped me with the wiper blaze. They wouldn’t fit, even though the system said they would fit we tried a different pair and Luna with her patience and kindness went out and tried to put the blaze on, and those wouldn’t fit either so we went back in and found a third set of wiper blaze and this time it was a success, and Luna did it without complaints without hesitation. She was the best salute.
- CCColin CarterOct 26, 20254.0Eh good enough, they only asked me twice if my jeep was 4x4 or 2x4 when looking up wipers
- MSMatthew ShinSep 7, 20255.0Update: deleted my last response about this store. Management was extremely professional and they truly care about your experience. If you have an issue, I highly recommend just talking to the manager. She was extremely understanding and sincere.
- BYBhas YSep 1, 20254.0As expected
- CACatherine ArrieroAug 23, 20255.0I just left and I’m so incredibly grateful to Randy and Xavier for their exceptional customer service. I was the third customer in line and got to witness them help those before me. & they did a great job! Kind, prompt, and educational. They replaced the battery for my key fob and my windshield wipers on my vehicle. A man came in after me stating he had just left AutoZone and the part he needed would take two weeks. This location has it stocked on the shelves! Stop in and let them help you today!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located?
Advance Auto Parts is located at 1757 W Williams St, Apex, NC 27523, USA.
What are the store hours for Advance Auto Parts in Apex?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, Advance Auto Parts offers free battery installation with the purchase of most batteries.
Can I recycle my used motor oil and batteries at Advance Auto Parts?
Yes, the store offers free recycling for used motor oil and batteries. Exclusions may apply.
Does Advance Auto Parts provide engine code scanning services?
Yes, team members can scan engine codes for you free of charge. Exclusions may apply.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is curbside pickup available at this Advance Auto Parts location?
Yes, curbside pickup is available for customer convenience.
What nearby places can I visit before or after shopping at Advance Auto Parts?
Nearby options include Jersey Mike's Subs, The Pizza Dude, and Wake County ABC Store 12 for food and drinks.
Are there any nearby services useful for shipping or delivery needs?
Yes, there are UPS Access Point locations nearby for convenient shipping and package pickup.
What local amenities are available near Advance Auto Parts for family or pet needs?
Nearby you can find Kids Creative Spaces for childcare and the Animal Hospital of Peak Plaza for pet services.