Jiffy Lube

4.6
1269 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MISSOULA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
3640 N Reserve St, Missoula, MT
59802, United States

Hours

Reviews

4.6
1,269 reviews
5 stars
1,023
4 stars
126
3 stars
38
2 stars
20
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, often noting oil changes completed in under 20 minutes.

Customer Service

The staff received high marks for being friendly, professional, and helpful, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with perceived high prices for services, particularly oil changes.

Mixed Experiences

While many reviews were positive, a few customers reported negative experiences, particularly regarding customer service and upselling.

Facility Cleanliness

The waiting area and service bays were noted as clean and comfortable by several customers.
  • CC
    Chris
    Oct 28, 2025
    5.0
    Brought in for an oil change, service was fast staff polite. They even vacuumed my carpet while doing the service and topped off fluids. Lots of quick lube joints have a bad rep, these guys did good. Still had the normal attempt of upsales but I understand that’s part of the industry from working in the field myself for a few years. I’d go back.
  • SB
    Skye Bruns
    Oct 27, 2025
    5.0
    These guys are friendly, fast and efficient. I've waited hours at lithia for a scheduled oil change and vow to never return there. Ill always choose jiffy lube on reserve.
  • GG
    Griffin
    Oct 22, 2025
    1.0
    I have taken three of my vehicles there and every time I have taken in a couple days later it breaks down and it cost me More money to fix the car than it is to buy a new car I would not recommend coming here at all, especially if you have the older vehicles even your newer vehicles because they'll just screw you over And especially with those ridiculous prices, staff may be nice, but your car is the one that gets screwed
  • MH
    Matt Hermes
    Oct 22, 2025
    5.0
    Was in town just for a few days with a lot of running to do, but needed to get my daughters car in fast, oil changed, overall check out the car, that Dad still owns :) - and they were great. Les met me as I drove up, he was fantastic through the process, I was in and out in 15-20 mins, and felt really good about what they did, what they said they'd recommend, I did most, not all, but now I'm at least aware of what else it's needing next visit. Great Service, Fast, Recommend. Tell Les a good Joke too, he's got a great laugh.
  • AS
    Abby Szarkowski
    Oct 22, 2025
    5.0
    Was passing through Missoula on a road trip and needed an oil change. The desk man was super friendly and helpful. My only complaint is that even though the sign said you could stay in your vehicle (which I have at other Jiffy Lube’s) this guy would not let me after asking twice. He said they needed to drive the vehicle (first time ever hearing this at a Jiffy Lube). I was traveling with my dog and would have preferred to stay in my vehicle as I didn’t need the floor vacuum and whatnot. I had just picked up drive thru breakfast to eat and that got cold as we waited in the lobby. First world problems, I know, but that’s the honest feedback. Otherwise, just fine.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service