Jiffy Lube

4.6
1297 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MISSOULA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
3640 N Reserve St, Missoula, MT
59802, United States

Hours

Reviews

4.6
1,297 reviews
5 stars
1,047
4 stars
127
3 stars
39
2 stars
20
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick and efficient service, often mentioning being in and out in under 20 minutes.

Customer Service

The staff received high marks for being friendly, professional, and courteous, with many customers noting their helpfulness and willingness to explain services.

Pricing Concerns

Some customers expressed dissatisfaction with rising prices and upselling attempts, although many still found the service to be reasonably priced.

Mixed Experiences

While many reviews were positive, there were notable complaints about specific incidents of poor service and upselling, indicating inconsistency in customer experiences.
  • MA
    mahitha atluri
    6 days ago
    5.0
    It was a smooth time with jiffy lubes in Missoula. Marvin was very helpful in diagnosing the issues with my car and the services were quick and efficient.
  • RH
    Ron Huston
    Jan 3, 2026
    3.0
    Gentlemen working the counter was efficient and friendly the remaining staff did not even acknowledge the arrival of new customers and didn't seem interested in doing any more than their "assigned" task
  • TH
    Tanya Halland
    Jan 1, 2026
    4.0
    I was impressed with the staff! I usually feel like I have to be on the defensive because I don't know a lot about auto mechanics. I appreciate not being talked at like I'm completely ignorant and gullible. I will definitely go back for my next oil change!
  • ZH
    Zachary Hilson
    Dec 27, 2025
    1.0
    Was told work was completed that wasn’t. Resulted in another trip to have that work completed. Then they broke some trip which will result in yet another trip.
  • AB
    Andrea Bright
    Dec 23, 2025
    5.0
    These guys were great! I went in without an appointment and they were very helpful. They checked everything, changed my oil, and helped me with battery replacement. They checked with me before any services, so there were no surprise charges either. The staff was super kind, knowledgeable and efficient! I will definitely use this business again!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service