AutoZone Auto Parts

4.5
179 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Bernhardt Rd in Laurel, MT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Laurel, MT or call us at (406) 628-7423.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
321 Bernhardt Rd, Laurel, MT
59044, United States

Hours

Reviews

4.5
179 reviews
5 stars
131
4 stars
30
3 stars
7
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for going above and beyond to assist them, with specific mentions of employees like Will and Heidi for their exceptional help.

Mixed Experiences

While many reviews highlighted positive interactions, there were also reports of poor customer service from some staff members, indicating inconsistency in service quality.

Helpful Staff

Overall, customers found the staff to be knowledgeable and helpful, often providing quick assistance and solutions to their automotive needs.

Product Availability

Customers appreciated the store's ability to have the parts they needed, although there were occasional mentions of items being out of stock.
  • AR
    Amanda Ritzer
    Jan 1, 2026
    5.0
    Always great customer service here! Most recently, I had a battery issue and Will tested it, found it was bad and still under warranty, and was super helpful in swapping it out. He was fantastic
  • JV
    Jr Vanhoose
    Dec 5, 2025
    5.0
    Above and beyond! I pulled into the store to switch a couple of tires before some possibly bad weather, the store didn’t have the tools I needed to borrow but one of the employees went out to his truck and a co workers truck and rounded up the tools I needed and busted the lug loose for me because the last person used an impact, Will also then proceeded to look up the weather for me along my route. Thanks Will!
  • CC
    Chad Campbell
    Nov 24, 2025
    5.0
    I had an amazing experience today. The manager went above and beyond to help with my battery warranty. She brought new batteries to Columbus since she had a delivery in the area. Greatly appreciated.
  • HH
    Henry
    Nov 10, 2025
    1.0
    Was in the other day...worst costumer service experience from the lady that works there. Unexceptable. Will not be returning.
  • LB
    L. B.
    Nov 8, 2025
    3.0
    I normally LOVE going to autozone..number one spot. Best costumer service...usually... But the attitude problem on the evening girl is beyond ridiculous. She was so rude and should not work in costumer service if you can't get off your phone for 5 minutes to help a customer and she should not be acting like that towards other employees or managers...the disrespect... But the grey shirt guy was beyond awesome and so helpful for what I needed. So thankful for him..I wish I got his name I think it stated with a J... or something. Need more people like him in costumer service

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Laurel, MT?

AutoZone Auto Parts in Laurel, MT is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 8:30 AM to 6:00 PM.

Does this AutoZone location offer in-store pickup and same-day delivery services?

Yes, the AutoZone in Laurel offers both in-store pickup and same-day delivery for customers.