Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West Idaho in Kalispell, MT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kalispell, MT or call us at (406) 257-3144.
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude and unhelpful interactions.
Staff Knowledge
Several reviews highlighted the staff's knowledge and willingness to assist, though some customers experienced frustration with staff who lacked product knowledge.
Product Availability
Customers generally found that the store had the parts they needed in stock, but there were instances of incorrect items being sold.
Management Issues
There are complaints regarding management and employee behavior, with some customers feeling that staff were unprofessional or dismissive.
DN
David Nixon
Jan 4, 2026
1.0
Horrible customer service
KO
kristina olexey
Dec 22, 2025
1.0
Ordered a part just to have it broken now have to wait even longer for the part when I payed for the fast delivery.
DB
Douglas Bradley
Dec 4, 2025
5.0
Get your car parts here! Great staff
MK
Mikayla Kazmier
Nov 24, 2025
5.0
I just had one of the roughest day a middle school teacher and mother of a toddler in the terrible twos could have and Corey from Auto Zone solves about half my problems. I was driving in the middle of a BLIZZARD when my window shield wiper literally flew off and the rubber part started smacking my window. I was driving blind when I saw an auto zone auto parts sign and swerved into the parking lot. With a screaming kid and no idea what the year my car even was I went inside and Corey instantly recognized I needed help. He picked out the parts, took me to the till to pay, and installed the wipers IN THE MIDDLE OF SAID BLIZZARD. I was in and out within 10 minutes and off to fight my next battle with a child at Walmart 2 days before Thanksgiving. Corey deserves a raise, or a crown, or at least a lunch on the manager or something. Keep up the great work Kalispell.