Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West Idaho in Kalispell, MT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kalispell, MT or call us at (406) 257-3144.
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness while others were described as rude or unprofessional.
Staff Knowledge
Many customers noted the staff's knowledge and willingness to assist, although there were instances of employees lacking training or product knowledge.
Product Availability
Customers generally found the store to have a good selection of parts in stock, although there were complaints about incorrect items being sold.
Pricing
While some customers appreciated the competitive pricing, others expressed concerns about high prices and dissatisfaction with the value for money.
Store Environment
The store was often described as clean and well-organized, contributing positively to the shopping experience.
LM
Lisa Miller
2 days ago
5.0
Break shoes and roters
LE
Lucky Electric
Oct 21, 2025
1.0
Extremely rude sales team , called for parts estimate and sales representative was very impolite and could not be bothered and used the excuse he didn’t feel good, tried to reach manager and sales refused to reach him. Terrible service go anywhere else these are children not grown knowledgeable adults in this location.
SS
SJR
Oct 8, 2025
1.0
I can’t believe how I was just treated by one of the employees at this location. I went in here looking for a silicone hot pad. Couldn’t find one on the shelf asked one of the workers that was walking by if they had any and he said I don’t have any on the shelf. I said ok, do you have any in stock, it says online they did. He literally huffed, got visibly angry and said, I don’t know maybe and started walking away then threw the product, whatever it was he was carrying, across the back room like a toddler throwing a temper tantrum.
MC
Mitch C.
Oct 4, 2025
1.0
You can tell the moment you arrive at this store, it’s managed by incompetent people who could care less.
RJ
R J
Sep 15, 2025
1.0
I have been to this store many times and never had horrible service until today. Colby has the worst customer service possible. Everybody that I have encountered at AutoZone have been spectacular above and beyond. Except for this Employee, who does not seem to enjoy his position. He is by far the rudest employee I have come across. Get better with hiring AutoZone!