SA
Somhairlín Albanach
2 days ago
Thank you guys for your speedy and thorough job on my car! Marcus, Bobby, Kelly, and max did such a job and are super sweet and helpful. They do such a joint job at working together and getting the job done as soon as they could.
Bobby, Cheyenne, and Marcus were awesome. When I had questions (some of which were silly) Bobby answered them with patience and kindness. I was not pressured into purchasing things that I don’t have money for. These individuals were extremely empathetic and understanding of my financial situation and didn’t make me feel out-of-place for sharing. I will never go anywhere else to get my oil changed.. Valvoline in Helena is genuinely the BEST.
JF
Jason Fenris
Mar 2, 2026
Quick, efficient, and professional service. The manager was clear about what the staff were working on as they were working on it and wasn't pushy about any services. He was also supportive of the staff, I felt like he really cared about what he was doing.
BB
bootsandatie
Feb 27, 2026
I’ve never left a review for anywhere. But I’m doing it for this place because of how awesome they were this morning. Everybody was polite and friendly and quick. Bobby, the guy running the system while I was there was educated, pertinent, friendly. That’s where I’m going from now on.
I want to take a moment to recognize the outstanding customer service at this Valvoline, especially Bobby, the manager.
A few weeks after my oil change, I went to check my oil (my vehicle uses some between changes) and noticed my air box was cracked. I honestly couldn’t remember it being that way before, so I called Valvoline to let them know. I wasn’t looking for anything in return. I mainly wanted to make them aware in case something like this wasn’t being caught or communicated.
Bobby went above and beyond. He took my information, reviewed the camera footage, and was completely transparent with me. He explained that it looked like the air box may have already been cracked, but also acknowledged that it could have happened during a previous visit since I’ve been a returning customer for about three years.
Even though they didn’t have to, they ordered a replacement air box at no cost and were ready to install it. That level of honesty, accountability, and effort is rare these days, especially when I wasn’t even asking for a fix.
This is the exact opposite of experiences I’ve had elsewhere, and it’s why I truly respect this team. Everything they do is by the book, and when there’s even a question, they take the time to make it right.
10/10 recommend. If you value transparency and people who genuinely care about their customers, this is the place to go!