Enterprise Rent-A-Car

4.3
191 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

3015 Prospect Ave, Helena, MT
59601, United States
(406) 449-3400
https://www.enterprise.com/en/car-rental/locations/us/mt/helena-regional-airport-offsite-6322.html
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About

Car Rental AgencyVan Rental
Need a rental car in Helena, MT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Helena location today.

Location

Enterprise Rent-A-Car
3015 Prospect Ave, Helena, MT
59601, United States

Hours

Reviews

4.3
191 reviews
5 stars
141
4 stars
14
3 stars
6
2 stars
6
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Austin and Dan for their exceptional service.

Reservation Issues

Several reviews highlighted problems with vehicle availability and miscommunication regarding reservations, leading to frustration and dissatisfaction among customers.

Vehicle Quality

While many customers reported satisfaction with the cleanliness and maintenance of the vehicles, there were also complaints about receiving cars with mechanical issues.

Overall Experience

The overall sentiment was mixed, with some customers expressing positive experiences while others reported significant issues that led to a loss of trust in the company.

Communication Problems

Multiple reviews indicated a lack of clear communication regarding policies and procedures, particularly related to payment methods and reservation confirmations.
  • SH
    Scott Hirschi
    Nov 6, 2025
    1.0
    An insurance company rented a car for me while my vehicle was being fixed. The repairs ran long and the insurance company stopped paying for the rental. Enterprise gave us absolutely no notice that insurance had stopped paying, so they charged us for 8 days of rentals. They just ran our card for over $480. My wife even asked at one point if we would be charged anything for the rental and they assured us that it was an open ended rental by the insurance company. The rental agreement says the insurance company is to "pay 100%" right on the first page. DO NOT rent from this terrible company.
  • RM
    Richard Moore
    Sep 27, 2025
    5.0
    Always there to take care of you
  • GT
    Gary Thomas
    Sep 17, 2025
    5.0
    I had a wonderful experience with my enterprise car rental here in Helena. I suggest if you are visiting us and need to rent a rental please go to Helena Enterprise you will not regret it. Enjoy, Gary Thomas
  • AF
    Amy Fish
    Sep 17, 2025
    5.0
    Best customer service around. Love this company. I highly recommend them.
  • AO
    Ariana Okerstrom
    Aug 4, 2025
    5.0
    Every member I talked to or saw was exceptional. They made my rental vehicle process very easy and quick pick up and drop off. Would definitely use them again!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Helena, MT?

Enterprise offers a wide range of vehicles, including cars, vans, and luxury rentals, to suit various needs.

Where is the Enterprise Rent-A-Car location in Helena, MT?

The Helena location is at 3015 Prospect Ave, Helena, MT 59601, USA.