Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Great Falls.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
2929 10th Avenue South, Great Falls, MT
59405, United States
Hours
Reviews
4.6
257 reviews
5 stars
215
4 stars
17
3 stars
5
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers praised the quick and efficient service, often completing oil changes in under 20 minutes.
Staff Professionalism
The staff received consistent positive feedback for being friendly, knowledgeable, and professional during service.
Customer Experience
Overall, customers reported a pleasant experience with clear communication and no pressure sales tactics.
Inconsistency Issues
Some reviews highlighted significant issues at a specific location, including long wait times and poor service quality, leading to customer dissatisfaction.
Quality Control Concerns
A few customers reported serious issues related to service errors, such as incorrect oil changes and lack of proper communication regarding vehicle maintenance.
- SFsilver fireNov 11, 20255.0They always do an amazing job, they're extremely friendly fast, thorough, and efficient!
- JJJordan JulianNov 8, 20255.0Upon arrival, there were a few cars ahead of me in line. I was greeted promptly by a service attendant who quoted me about 20 minutes, and it was just under 20 min that I pulled into the bay. Everyone that worked on my vehicle was friendly and professional, offering additional services on top of the oil change without being pushy about it. Before leaving, the service attendant did a breakdown of the service provided on my invoice, and informed me of future recommended services. Service time was only about 10-15 minutes, overall I was highly satisfied with the quick and easy experience. Would highly recommend to anyone looking to get some basic to moderate service done in a timely fashion!
- SSSWEET TOOTH SAWYEROct 28, 20255.0Always there to help and great service!!!
- TVTomisue VandekopOct 18, 20255.0Service with a smile and great with the kids that come through
- THTaylor HainesAug 3, 20254.0I highly recommend you don't go to this location but instead go to the one by the bridge on 1oth Ave South. The difference between these two locations is pretty big. I'm not sure if it's a training issue or a management issue but either way, the other location will give you better service, faster service, and seem to be far more knowledgeable. I know that the manager Shane, is exceptional and will go out of this way to make things right. I would rate the other location five stars. I always go to Valvoline to change my oil but I was not very happy with waiting 45 minutes at this location having the cars that came behind me go into the stall next to me and get processed before I was even talked to, and then finally when it was my turn them telling me oh we don't have your oil filter so you need to go to the other location anyway. Don't worry I won't ever be back to this one. (Edit: my response to reply) I did speak with your regional manager in person over at the other location. I told him in detail what happened. And he assured me that there would be coaching. My main issue was the fact that someone didn't come out and scan my vin like they are supposed to, and thus the entire 45 minutes I waited was for nothing. They had me sitting behind one car and after 30 minutes another car pulled up into the other lane and that lane cleared out first making that guy done with his service before I was even helped. But thank you for your reply. The other location is amazing and you guys still have my loyalty, but my reviews are always honest, especially because I have so many views on them. Thanks for your reply. I added one more star due to your reply, in the confidence that managers will have a coaching session like I was told to rectify the problem. I'm giving you the benefit of the doubt lol.
Frequently Asked Questions About Valvoline Instant Oil Change
What is Valvoline Instant Oil Change known for in Great Falls?
Valvoline Instant Oil Change in Great Falls is known for quick, easy, and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions.
Where is Valvoline Instant Oil Change located in Great Falls?
It is located at 2929 10th Avenue South, Great Falls, MT 59405, United States.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday: 7:30 AM to 6:30 PM, Saturday: 8:00 AM to 6:00 PM, Sunday: 10:00 AM to 4:00 PM. The location is closed on holidays such as November 27, 2025, and December 25, 2025.
Do I need to make an appointment for an oil change?
No, Valvoline Instant Oil Change does not require appointments; you can visit at your convenience during business hours.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit card, credit card, and mobile NFC payments for customer convenience.
Which vehicle maintenance services are offered?
Services include oil changes, oil lube and filter service, auto air conditioning service, car battery store services, and general auto repair and maintenance.
Is Valvoline Instant Oil Change a franchise?
Yes, it is a franchise and a participant in the Valvoline Instant Oil Change network.
Can I find food or refreshments nearby while my vehicle is serviced?
Yes, nearby you can visit Dairy Queen for ice cream and fast food, Celtic Cowboy which is a bar and pub, or Starbucks for coffee.
Are there other automotive-related businesses near Valvoline Instant Oil Change?
Yes, nearby are Fast Car Wash and Tidal Wave Auto Spa for car washing and detailing, Glass Doctor of Great Falls for auto glass services, and Winters Transmission Service for automotive repair and parts.
What local attractions or places of interest are near Valvoline Instant Oil Change in Great Falls?
Nearby places include Lions Park for outdoor activities and recreation, as well as several churches such as First Congregational United Church of Christ and Christ United Methodist Church which offer community and religious services.