Pilot Licensed Location

4.1
1080 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Licensed Location in Billings, MT! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Location

Pilot Licensed Location
2711 N Frontage Rd, Billings, MT
59101, United States

Hours

Reviews

4.1
1,080 reviews
5 stars
551
4 stars
284
3 stars
132
2 stars
41
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported rudeness and unhelpfulness.

Cleanliness

Concerns about cleanliness in bathrooms and showers, with some customers noting improvements while others reported unsanitary conditions.

Parking

Spacious parking available, but issues with non-truck vehicles taking up truck spaces.

Shower Availability

Frequent complaints about the availability and cleanliness of showers, with some customers unable to access them.

Food Options

Positive feedback on food variety and quality, especially with the McDonald's and deli offerings.
  • ML
    Market Plus LLC
    Nov 2, 2025
    2.0
    Whoever is the new lady you guys hired, who had a shift on 11/2/2025, she's disrespectful and far from accommodating simplest needs. When I call in to check product availability, on which I'm planning to spend hundreds, and I hear "i don't know, you have to come check yourself" and hangs up, that's far from any standards. Zero effort and bad attitude.Please take note of that, management. I'd like to call back and check if anything changed after some time.
  • T1
    TURBO AUTO TRANSPORT 1
    Oct 24, 2025
    1.0
    Pumps card readers dont work most of the time,staff has a dont care attitude,will not go the extra mile to help customers.no free wifi anymore,parking lot at pumps is very bad,driver had his trailer hit but they dont have cameras so no help there.prices are very high and selection is very poor
  • DN
    Dane Nelson
    Oct 24, 2025
    1.0
    Attention management. "EAN", the non professional woman that worked overnight last night. So disrespectful and honestly just an unpleasant woman, was glad to go a to go spend my hard earned 700 on fuel at the flying j yonder🚛
  • AB
    Anton Bulgakov
    Oct 20, 2025
    5.0
    Really spacious parking, good enough showers
  • PS
    parminder singh
    Oct 15, 2025
    1.0
    I fuelup around 11:30 pm from this place, then pull out and go to the store for recipt and want coffee but the guy not allow me to make coffee and said get out from the property, I think he is a racist I gave them Businesses but don't allow me use washroom and coffee it's not good.

Frequently Asked Questions About Pilot Licensed Location

What are the operating hours of Pilot Licensed Location in Billings, MT?

Pilot Licensed Location is open 24 hours a day, 7 days a week, including regular holiday hours.

What types of fuel are available at the Pilot Licensed Location?

The location offers gasoline, diesel fuels, and DEF (Diesel Exhaust Fluid) for professional drivers and travelers.