Jiffy Lube

4.5
748 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in BILLINGS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
752 Henesta Rd., Billings, MT
59102, United States

Hours

Reviews

4.5
748 reviews
5 stars
579
4 stars
77
3 stars
26
2 stars
20
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; while some customers praised the fast and friendly service, others reported issues with rudeness and incomplete work.

Customer Experience

Several customers highlighted positive interactions with staff, but there were notable complaints about unprofessional behavior from certain employees.

Efficiency

Many reviews commend the quick service, with several customers noting they were in and out in under 30 minutes.

Pricing Issues

Customers expressed dissatisfaction with pricing, citing unexpected charges and feeling that services were overpriced.

Cleanliness

Some customers reported cleanliness issues at the location, particularly in the bathrooms.
  • WE
    Wamnee Ereaux
    Dec 11, 2025
    5.0
    Great Service!
  • BB
    BadPojo
    Nov 19, 2025
    1.0
    Customer presentation means a lot to these people apparently. I came in my PJs and they seemed like they couldn't care less about having my business. A gentleman dressed sharp for work who sat next to me was treated a lot better- they actually asked how his day was and called him sir. I don't need to be treated like royalty but a response to my questions or concerns beyond a 'shrug' would generally be appreciated, instead of mumbling through my order grimly. They even left my old oil-change stickers crumpled on the drivers seat like they couldn't even be bothered to throw them away. Don't go here unless you're dressed well, or you are in for a painful experience.
  • WW
    Wayne Wilkinson
    Oct 29, 2025
    5.0
    Fast, Professional, and a smooth flawless customer experience.
  • TD
    Tiffany Degner
    Oct 29, 2025
    1.0
    I went in for an oil change and asked them to check the antifreeze level and to make sure it was at the level it needed to be since my heater was acting up and when the level is low it does that. They upsold me on rear and front differental servicing. I didn't feel like doing it myself so i agreed. I again asked while paying if my coolant was low like id thought and was assured it was fine. I just checked this morning and that tank was completely empty. No fluid under my car so no leak. I thankfully had some at home but I'm severely disappointed in this company and this could have been very bad for my vehicle. I'd recommend you not visit this establishment
  • CS
    Chris Seitz
    Oct 28, 2025
    1.0
    Be aware that the only thing that the full lube seems to be is an oil change "maybe". So for the price that is charged and nothing else checked or lubed seems ridiculous.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service