Jiffy Lube

4.6
770 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in BILLINGS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1023 Main Street, Billings, MT
59105, United States

Hours

Reviews

4.6
770 reviews
5 stars
620
4 stars
75
3 stars
26
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers praised the service quality, highlighting friendly and knowledgeable staff.

Speed

Many reviews noted the quick service, with several customers mentioning being in and out in under 30 minutes.

Customer Care

Several customers appreciated the staff's willingness to help and their accommodating nature.

Pricing

While some customers found the prices fair, others expressed concerns about rising costs and perceived overcharging.

Inconsistency

A few reviews pointed out inconsistencies in service quality and issues with specific technicians.
  • NR
    Noelle Ryan
    Oct 25, 2025
    5.0
    Great service
  • JJ
    Jeff
    Aug 10, 2025
    5.0
    Well done by a young team they were polite an efficient i was done in a Jiffy.
  • SW
    Stephanie West
    Jul 26, 2025
    5.0
    Awesome, got my tires retorked by Michel since my lube shop wasn't in Billings. Thanks, so crucial for the long journey!
  • ET
    Elizabeth Trader
    Jul 24, 2025
    5.0
    Wonderful people here, everyone is very polite, very kind and they go out of their way to help you! I would definitely come back here for any vehicle needs when I'm in the area! Thank you Michel!!!
  • YW
    Ysabel White
    Jul 23, 2025
    1.0
    From the time I pulled up I was made to feel like an inconvenience. They had 2 cars in the bays and 2 more waiting already. I didn't mind the wait but the young man that greeted me was kinda hinting I should go somewhere else. When they found out I had a rental car, it got worse. I was told to come there by the local Enterprise office but the Jiffy manager, Amanda, told me they couldn't service the car without an Enterprise employee present. She didn't stop to think about double checking that assumption despite the fact that I, someone traveling from Michigan, would have never known to come there if I hadn't been specifically told to. They then asked me to get out of line while I called Enterprise to get the issue sorted. They had quoted me a 40 min wait, there was no way I wouldn't have it sorted with Enterprise by the time it was my turn. Sure enough I got Enterprise on the phone on less than 10 min and passed it off to Amanda. She wasn't apologetic or anything about her having the wrong info. I asked her if I could have my place back in the queue, as they had moved another car ahead of mine, she just told me to get back in line and walked off. I ended up leaving and going to the Jiffy on Henesta, they made the whole thing smooth and easy.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service