Pilot Travel Center

3.6
1575 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Winona, MS! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
403 SW Frontage Rd, Winona, MS
38967, United States

Hours

Reviews

3.6
1,575 reviews
5 stars
610
4 stars
381
3 stars
226
2 stars
102
1 star
256

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the poor cleanliness of restrooms and showers, with many describing them as filthy and poorly maintained.

Staff Attitude

Customers reported a lack of professionalism and poor service from staff, with some describing employees as apathetic or rude.

Facilities Condition

The overall condition of the facilities, including outdated equipment and a need for renovations, was frequently mentioned as a concern.

Service Issues

Several reviews noted issues with service speed and efficiency, particularly at the Taco Bell and fuel pumps.

Parking Availability

While parking was generally noted as spacious, there were complaints about non-truck vehicles occupying truck spots.
  • MP
    Marcos Padron
    Jan 1, 2026
    1.0
    Hoy dia 1 de enero a las 6 am trate de poner diesel en este lugar me atendió un señor de color fue rasista grosero y agresivo no lleguen a este lugar son desagradables
  • KG
    kailee gueits
    Dec 27, 2025
    1.0
    One of the worst pilots I've ever been to. Trash everywhere outside. The shower rooms have hair everywhere from people before and moldy. Inside the has station where you can purchase drinks, snacks dirty! Spills everywhere, trash on the floor. It's like no one that works here knows how to clean and keep it up with it. Literal itch just walking inside. I need another shower after taking one here. The only good part of this location is that there are plenty of parking spots for truckers.
  • CT
    Carol Talbott
    Dec 8, 2025
    5.0
    Rolled in around 2am, impressed how clean this pilot is, spotless, full pots of fresh pilot coffee too.
  • TD
    tracy Dixon
    Dec 5, 2025
    1.0
    Sorry but after 4 years you would think you would get your card readers fixed at the pumps. I guess not. Gave it a another try on this trip and same thing. Want be stopping here anymore. You might have more business if you get them fixed.
  • SS
    Sami
    Nov 26, 2025
    3.0
    Advice, this location need deep cleaning and the staff need to maintain daily routine please

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.