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Pilot Travel Center

3.6
(1583 reviews)

Business Details

403 SW Frontage Rd, Winona, MS
38967, United States
(662) 283-5985
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Winona, MS! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
403 SW Frontage Rd, Winona, MS
38967, United States

Hours

Reviews

3.6
1,583 reviews
5 stars
612
4 stars
380
3 stars
226
2 stars
105
1 star
260

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted severe cleanliness issues, particularly in restrooms and showers, with reports of mold, trash, and unclean facilities.

Staff Attitude

Customer feedback indicated a mix of staff attitudes, with some employees being friendly and helpful, while others were described as rude or unprofessional.

Amenities

Many customers expressed dissatisfaction with the lack of basic amenities such as functioning showers and clean restrooms, impacting their overall experience.

Parking

The location was noted for having ample parking, which was one of the few positive aspects mentioned by customers.
  • JA
    James Adams
    Feb 24, 2026
    1.0
    most disgusting filthy shower room I've been in a long time and that's saying a lot. Every coffee machine ice machine another appliance says dust an inch thick on top of it. The manager should be embarrassed, the regional manager should be embarrassed, and the pilot corporation should be very embarrassed. Health Department should be out there.
  • DK
    Debra King
    Feb 8, 2026
    2.0
    Taking away driver laundry is not cool. People complain about smelly drivers. When you take away our amenities out here, you take away from driver decency, dignity, and self respect. First the sit down restaurants, then the TV rooms and now the laundry facilities. You really are trying to exclude the drivers from any social interaction and keeping us isolated. The pic with the big closed door used to be the driver lounge. The others show what used to be the driver's laundry room turned into the employee laundry room which they already have. WE ARE HUMAN BEAINGS! Go back to treating us like that.
  • SA
    Stephen T Lewis - Trucker 2 AI
    Feb 5, 2026
    5.0
    Not sure if I been here before as I don't travel down I - 55 often. Got to get my fuel/def and shower so I can get to Ruston LA tomorrow. This place is spacious, well lit, has a WIDE entrance enough pumps for diesel/def. This Pilot is right off I -55 you can't miss it. Looks like parking is scarce around 5pm, so you got to get in where you fit in.
  • TP
    Taz Pelayo
    Jan 31, 2026
    1.0
    Kaylee Gueits made a post one month ago. I believe she was being nice because all she said is still true today one month later. The health department really should condemn this store. This is the worst example of showing your appreciation for all the drivers supporting transportation of all the products we need and want. Bring your own hasmat suit to shower. And if you have respiratory problems stay a mile away. Obviously management needs to be replaced. Being an old store isn't an excuse for filth and grime. And put out your trash cans to be used by your patrons. They can't even fix a $5 bathroom door lock. Don't believe me? Look at the pictures. That is just some of a years worth of neglect and laziness. Rip it down, rebuild and hire an entire new staff that cares.
  • MH
    Michael Helms
    Jan 30, 2026
    1.0
    The gentleman that you have working nights , Has a very bad attitude cant answer the simplest question and likes to threaten customers with violence when asked a question. He is rude as hell and when you give him the same attitude you are receiving he wants to get violent and call the cops. The lady working with him is awesome and has no attitude problem will answer your questions sincerely and nicely. Management should really think about the type of staff they are employing. this gentleman who will go unnamed is a severe risk to the safety of your staff and customers

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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