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Reviews

• JK

  John Kindelsperger

  Apr 1, 2026
  1.0
  FIRST OF ALL, I'M A DISABLED MARINE CORP VETERAN, AND AN ELDER PERSON. MY DODGE RAM 15OO PICKUP TRUCK, RIGHT FRONT WHEEL BEARING LOCKED UP WHILE PULLING INTO AUTOZONES PARKING LOT. MY WIFE AND I GOT THE JACK OUT AND COMMENCED TO JACK THE WHEEL UP, AND CHECK THE WHEEL BEARING. BUT ALL OF A SUDDEN A MGR. CAME OUT AND FLATLY, RUDELY, TOLD ME I CAN'T DO THAT IN THE PARKING LOT, AND IT WOULD HAVE TO BE MOVED OFF THE PROPERTY TO WORK ON IT. I TOLD HIM THAT IT WAS IMPOSSIBLE, SINCE THE WHEEL WAS LOCKED UP UP. ANYWAY, I HAD BEEN OUT OF THE HOSPITAL FOR ONLY 2 DAYS, AND WAS GETTING SICK FROM DEALING WITH THIS JACKSSS MGR.! SO WE DECIDED TO TRY TO GET A TOW, BUT EVERYONE WAS BACKED UP BECAUSE OF IT WAS FRIDAY 13TH.2026. MY WIFE CALLED A FRIEND TO COME PICK US UP, SO I COULD GO HOME AND GET MY MEDICATIONS. I HAVE STAGE 5 KIDNEY FAILURE AND ON HOME DIALYSIS TREATMENT MACHINE AT NITE. 7 DAYS A WEEK. MY WIFE WENT INTO THE STORE AND TALKED TO THE MGMT. ABOUT LEAVING THE TRUCK UNTIL MONDAY, WHEN WE CAN GET IT TOWED HOME. WE TOLD HIM WE WOULD CHECK IN ON MONDAY, AND LET THEM KNOW WHEN WE WERE COMING TO GET THE TRUCK. ANYWAYS, MONDAY ROLLED AROUND, AND AT 9 A.M., I CALLED AUTOZONE AND WAS PROMPTLY INFORMED NOT TO WORRY ABOUT THE TRUCK, THEY HAD IT TOWED 2 HOURS EARLIER!! SERIOUSLY! THIS TOW COST ME $250.00, FOR A A 5 MILE TOW, AND $200.00 A DAY FOR STORAGE! WE FINALLY GOT THE TRUCK BACK AFTER A $1200.00 BILL!! THIS AUTOZONE AND IT'S PARENT COMPANY ARE TOTALLY BLOWING ME OFF, WITH NO RESOLUTION! IT WAS AN ILLEGAL, THAT I DID NOT AUTHORIZE!! THIS STORE NEEDS TO BE SHUT DOWN!! THEY NOT EVEN BBB AFFILIATED! I WANT MY MONEY BACK, OR YOUR GONNA HAVE THE BIGGEST DISCRIMINATION LAWSUIT YOU EVER SEEN!!
• CB

  Callie Brewer

  Mar 13, 2026
  2.0
  Need more workers that know what they are talking about or looking for.

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