AutoZone Auto Parts

Reviews

• LP

  Landon Palmer

  Nov 8, 2025
  1.0
  Terrible service people that work behind counter are terrible people have no respect and don’t care for others. Also sold me half a part of what I need and was totally rude the whole time. Don’t waste your time with them fools
• MA

  Mar Ath

  Nov 6, 2025
  5.0
  Promptly got help to diagnose why check engine light came
• DM

  david munns

  Oct 26, 2025
  5.0
  Emily was outstanding and most helpful. After the year and part didn't match she searched all possibilities never losing her smile and quickly finding what I needed. Great job Emily, thanks. Employees like this need to be rewarded. $5 for each 5Star review and $100 for every 100 5Star reviews. Come on AutoZone get on board.
• DT

  Dennis Tillery

  Oct 20, 2025
  5.0
  Store 74. I very seldom leave reviews, felt compelled this time. I just experienced how true professionalism ,customer service and dedication to doing everything they could to assist me locating a single spark plug If they put this effort into such a simple(not)task.one could see how they treat a important task. This store is some kinda clean also ! Thanks Richard. Dennis Tillery
• BH

  Bron Hebert

  Sep 24, 2025
  1.0
  I rarely write reviews, but my experience at the Waveland AutoZone was beyond disappointing — it was infuriating. I had a dead battery in my truck and, having just had hernia surgery the day before, I physically could not change it myself. I managed to get a jumpstart and make it to the store, hoping for some basic help. It was just before 7 PM, and I had an early appointment in New Orleans the next morning. I needed this taken care of tonight. I explained my situation to an associate, who looked at my truck and immediately declined to help, saying it might tie him up if the store got busy. The store was empty. Three employees were standing behind the counter. I asked if they could recommend somewhere I could get the battery installed, and was told “we can’t provide recommendations.” I was in pain, stressed, and literally asking for guidance — but got absolutely nothing. I eventually discovered that Walmart might be able to help but they didn’t have the battery I needed but could install one if I purchased the battery elsewhere. I went back to AutoZone to buy the battery, hoping for a simple transaction. The next employee I dealt with acted annoyed at every step. I gave him all my vehicle details, and when he asked “what kind” of battery I wanted, I said, “I have no idea what you’re asking me!” — and yes, I was in serious pain at this point. He responded with the worst attitude, flipped the screen at me, and pointed to a faded list I couldn’t even read. He couldn’t be bothered to explain my options. Clearly aware of my frustrations, the manager walked over. I hoped he would step in and actually help. Instead, he told me to “calm down.” I explained that I was having a horrible day, was in pain, and just needed someone to help me. His response? Go somewhere else. This wasn’t just bad service. It was dismissive, uncaring, and completely unprofessional. I was in distress, struggling with both physical pain and a stressful situation, and these employees offered nothing. I will never return to this location, and anyone expecting even a shred of helpful customer service should look elsewhere.

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