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Midas of Tupelo

4.7
(1055 reviews)

Business Details

3936 N Gloster St, Tupelo, MS
38804, United States
(662) 269-1993
https://midasautomotive.com/tupelo/

About

Auto Repair ShopBrake ShopAuto Air Conditioning ServiceTire Shop
Midas is one of the world's most reliable providers of auto repair services, including brakes, oil changes, tires, engine maintenance, steering, and exhaust repair. Visit your Midas for expert automotive service for new tires, suspension systems, wheel alignment, and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years, we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continue to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!

Location

Midas of Tupelo
3936 N Gloster St, Tupelo, MS
38804, United States

Hours

Reviews

4.7
1,055 reviews
5 stars
918
4 stars
54
3 stars
19
2 stars
11
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Seth, Greg, and Ashley for their exceptional service.

Quality of Work

Overall, customers expressed satisfaction with the quality of repairs and services provided, noting professionalism and thoroughness.

Timeliness

While many reviews mentioned quick service, some customers experienced long wait times, indicating inconsistency in service speed.

Honesty and Transparency

Several customers appreciated the honest assessments and transparent communication regarding vehicle issues and costs.

Negative Experiences

A few reviews highlighted instances of poor customer service, including rude interactions and miscommunication.
  • RT
    Ryan Taylor
    Feb 23, 2026
    1.0
    I DO NOT RECOMMEND!!! I got my oil changed here... They got it done I think, but the check engine light was still on. They did a "check up" as part of their policy. The "check up" was they took pictures of things that didn't really need fixing, I paid for it hesitantly. I showed the pictures and the bill to another mechanic and they said I was cheated, they made a bunch of repairs that I didn't need. Honestly most cars will last a long time without getting air filters changed and windshield wipers change easily pop in and out. Air filters cost around 12 dollars and they charged 50 per air filter. This is the closest thing I've ever seen to a legal scam. I wouldn't recommend anyone going here unless you like getting ripped off and squeezed for your money. They act like it's a big deal to these "necessary" repairs but truthfully a reliable mechanic can get it done and everything else for half the price. You DO NOT need those extra repairs
  • BH
    Bao Holly
    Feb 21, 2026
    5.0
    Everyone was super kind and kept me informed during the entire process. I needed an oil change and new tires on my fleet vehicle. They had to get the tires approved and ordered. I had new tires within 1.5 days!
  • FW
    Frankie Watts
    Feb 14, 2026
    5.0
    While in Tupelo Mississippi, I had a nail puncture my tire. Went to one place and was told that my tire could not be plugged. They wanted to sell me a new tire. I chose not to do that and left. I went down to Midas and talked with the store manager Seth Renick. I advised him of my situation and he graciously repaired my tire, And put my spare back in my vehicleand did not charge me anything. I am so appreciative of his honesty. When you are a female traveling alone, it is so nice to have someone to be honest and to help you get on your way again. thank you, Seth.
  • SP
    Stephanie Pulliam
    Feb 10, 2026
    5.0
    My experience that mice was definitely a great experience first walking in the young lady at the customer service was very friendly very respective and great will let me know that they would have great service. My oil technicians were very professional And greeted me with a smile to let me know that my vehicle was in great hands. Also they let me know that anything else that I need to be done they will make sure that I take care of as soon as the vehicle was finished I definitely would recommend going to Midas .
  • MT
    Marlee Thornton
    Jan 29, 2026
    5.0
    I cannot say enough good things about Midas in Tupelo, Mississippi, especially Jason Weatherford. We had to leave our home during the ice storm because we had no power or water, and our gas heat wasn’t working properly or safely for our two small children (ages 3 and 5). Right before the storm, we had replaced a tire that had wires showing, and that’s when we first learned there were issues with our ball joints. Unfortunately, we didn’t have time to get them fixed before the storm hit. On the way to Tupelo, our vehicle felt so bad we honestly thought the wheel was going to fall off. We were terrified driving on icy roads with bad ball joints and our kids in the car. I called several tire places just hoping someone would look at it to see if it was safe to drive, but most places were closed because of the storm. We were hungry, exhausted, scared, and praying the whole way. We were originally going to try another tire shop on the other side of town, but we weren’t sure if they would even be able to look at it. Since we were starving and unsure what to do, I felt led to head toward somewhere to eat, hoping we’d find help along the way, and that’s when we saw Midas. Jason happened to be there at just the right time, and everything lined up exactly as it should have. You can truly see the Lord’s hand in all of it. My husband went in and explained what was going on, and Jason immediately got our vehicle into the shop and checked it out. He explained that it wasn’t just the ball joints, but the entire left control arm that was bad, and he could fix it. On top of that, he gave us a courtesy vehicle so we could go eat while they worked on it. He even tried to fix it that same night after closing time, but had to wait on a part, so he let us keep the loaner overnight and bring it back the next morning. By the next morning before lunch, our vehicle was fixed. The entire process was so smooth and stress-free. Jason went above and beyond. He even transferred our kids’ car seats into the loaner vehicle, buckled them in, and helped us load what we needed since we were displaced from our home. His kindness, compassion, and professionalism meant more to our family than he will ever know during such a hard time. Even though we don’t live in Tupelo, we will absolutely be back and will gladly make the drive because of the care we received. We will be telling everyone about Jason and Midas. Thank you so much, Jason and Midas. We truly appreciate you!

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Certified March 01, 2026Yext Knowledge Graph
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