Business Details
About
Ford DealerCar DealerUsed Car DealerAuto Repair Shop
At our Ford dealership in Tupelo, MS, we pride ourselves on delivering an unparalleled automotive experience. Our recently renovated dealer features an expansive showroom that showcases the latest Ford models, providing you with a comfortable and engaging environment to explore your options. Our state-of-the-art Ford service center is equipped with the latest technology and staffed by expert technicians dedicated to maintaining your vehicle's peak performance. With our commitment to exceptional service and customer satisfaction, you truly get More with Metro Ford.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Free parking lotAvailable
Location
Hours
Reviews
3.9
287 reviews
5 stars
174
4 stars
28
3 stars
18
2 stars
9
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning specific salespeople like Beyron Erby and Austin Adams for their exceptional service.
Sales Experience
Overall, customers reported positive experiences during the vehicle purchasing process, highlighting the professionalism and efficiency of the sales team.
Service Department Issues
Several reviews indicated significant problems with the service department, including poor communication, lack of follow-through, and dissatisfaction with repairs.
Mixed Reviews on Transparency
While some customers appreciated the transparency in pricing and communication, others reported issues with deceptive practices and unmet promises regarding vehicle conditions and features.
- THTy HJan 5, 20265.0Eric Fuller helped me purchase a new car today; he was patient, went over all the numbers, and made sure everything was done fairly. Whole process took 2 hours at most. I’d say I’m pretty happy with how everything turned out. Thank you Metro Ford
- JSJustin Denton (J.D. Sr)Nov 28, 20255.0Austin Did a great Job, helped me with everything I needed, and got me the best deal, go and see him for all your car buying needs!!!
- DTDavid ThompsonNov 28, 20255.0Best Parts Department hands down, I pull campers nation wide for the manufactures, I blew a CAC hose coming through Tupelo. I was stuck at Loves truck stop, I called Metro Parts Department and got Martin, he had the part in stock and I paid over the phone but had no way to get there to pick it up. He transferred me to the parts manager and he had a driver run my part out to me. From break down to up and running again was less than a hour. I Travel the whole united states with my job and being taken care of like that is extremely rare in this day and time.
- JTJim TurnerNov 15, 20255.0Curious check in agent. Quick and professional oil change. Will utilize this dealership again.
- DSDr. Zowee ShanksOct 30, 20255.0SAFE, Inc. was in need of a vehicle to help move our clients into their new apartments, and Metro Ford truly delivered! Beyron and his team showed up and showed out — providing us with the best deal in town on our brand new 2024 F-150! 🚗💪🏽 Their professionalism, time, and expertise made the entire process seamless. We’re so grateful for their outstanding service and support. Thank you, Metro Ford — we’ll definitely be back again!
Frequently Asked Questions About Metro Ford Auto Sales
Where is Metro Ford Auto Sales located?
Metro Ford Auto Sales is located at 1000 Barnes Crossing Road, Tupelo, MS, 38804, USA.
What are the operating hours of Metro Ford Auto Sales?
Metro Ford Auto Sales is open Monday through Friday from 8:30 AM to 7:00 PM, and on Saturday from 8:30 AM to 6:00 PM. It is closed on Sundays.
Does Metro Ford Auto Sales offer vehicle servicing and repairs?
Yes, Metro Ford Auto Sales has a state-of-the-art Ford service center staffed by expert technicians that offers various maintenance and repair services.
What types of vehicles does Metro Ford Auto Sales specialize in?
Metro Ford Auto Sales specializes in Ford vehicles, including new and used cars.
Is there parking available at Metro Ford Auto Sales?
Yes, Metro Ford Auto Sales offers free onsite parking with wheelchair accessible parking spots available.
What payment methods are accepted at Metro Ford Auto Sales?
Metro Ford Auto Sales accepts payments via debit card, credit card, and mobile NFC.
Is Metro Ford Auto Sales accessible for people with disabilities?
Yes, the dealership has wheelchair accessible parking and wheelchair accessible restrooms to accommodate customers with disabilities.
Which nearby restaurants can I visit before or after my visit to Metro Ford Auto Sales?
Nearby restaurants include Oishi Japanese Express for Japanese cuisine, Little Caesars Pizza for pizza, and The Local House for dining options.
Are there any shopping centers or stores near Metro Ford Auto Sales?
Yes, Thompson Square Shopping Center and stores like rue21, Fancy Pants Boutique Tupelo, and Shoe Carnival are nearby for shopping needs.
What nearby services might be useful for customers visiting Metro Ford Auto Sales?
Nearby services include Republic Finance for banking, KeyMe Locksmiths for locksmith needs, and Kroger Fuel Center for gas and groceries.