Brand Certified
Metro Ford Auto Sales
3.9(298 reviews)
Certified by Metro Ford Auto Sales • Mar 01, 2026
Business Details
1000 Barnes Crossing Road, Tupelo, MS
38804, United States
Certified by Metro Ford Auto Sales • Mar 01, 2026
(662) 841-1000
Certified by Metro Ford Auto Sales • Mar 01, 2026
http://www.metrofordautosales.com/
Certified by Metro Ford Auto Sales • Mar 01, 2026
About
Certified by Metro Ford Auto Sales • Mar 01, 2026
Ford DealerCar DealerUsed Car DealerAuto Repair Shop
At our Ford dealership in Tupelo, MS, we pride ourselves on delivering an unparalleled automotive experience. Our recently renovated dealer features an expansive showroom that showcases the latest Ford models, providing you with a comfortable and engaging environment to explore your options. Our state-of-the-art Ford service center is equipped with the latest technology and staffed by expert technicians dedicated to maintaining your vehicle's peak performance. With our commitment to exceptional service and customer satisfaction, you truly get More with Metro Ford.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Free parking lotAvailable
Location
Certified by Metro Ford Auto Sales • Mar 01, 2026
Hours
Certified by Metro Ford Auto Sales • Mar 01, 2026
Reviews
3.9
298 reviews
5 stars
184
4 stars
28
3 stars
19
2 stars
9
1 star
58
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers praised the sales team for being knowledgeable, friendly, and not pushy, with many recommending specific salespeople like Austin Adams and Beyron Erby.
Customer Service
While many reviews highlighted excellent customer service, there were significant complaints about poor follow-through and communication, particularly after the sale.
Service Department
The service department received mixed reviews; some customers appreciated quick and efficient service, while others reported issues with repairs and lack of communication.
Transparency Issues
Several customers expressed concerns about transparency, citing instances of price increases, unfulfilled promises, and perceived deceptive practices.
- MGMegan Gale6 days ago5.0Jake really took care of us!! He listen to what we wanted and was straight to the point!! He even washed the car himself because we last minute decided to pick it up!!
- JKJosiah KappFeb 18, 20265.0was traveling through Tupelo on a road trip, hauling a heavy load, when the check engine light suddenly came on in my Ford F-250. I was on a tight schedule and didn’t have time for unexpected delays. I called Metro Ford, and they immediately reassured me that they’re experienced in handling emergency situations for travelers passing through. While they couldn’t promise anything, they said they would do their best to get me back on the road quickly. When I arrived, I was impressed by how clean and professional the dealership was, along with their large service department. I honestly expected to be stuck in Tupelo for hours—possibly even overnight. Nathan went above and beyond. He jumped into action, quickly diagnosed the issue, and provided a very fair price to fix it. To my surprise, the repair was completed before I even finished lunch. The level of efficiency and professionalism was outstanding. I’m extremely grateful for the service I received. Nathan and the entire service team did an incredible job. I highly recommend Metro Ford for service, especially if you’re in a time-sensitive situation. They truly exceeded my expectations.
- JGJessica GangerFeb 4, 20265.0Our salesman was LB and he was hands down the best! We worked with him for almost a month. We never felt pressured into anything. LB was very knowledgeable about the Broncos and if he didn’t know he was honest and done the research and got the answer for me. LB was patient, kind, and honest! Very rare salesman. Highly recommend.
- JMJustin MingJan 31, 20265.0Brian Thomas and Austin Adams were awesome and were transparent with every step of the process. We really enjoyed doing business with them.
- KRKarlie RogersJan 19, 20265.010/10 experience with Colten! He did an excellent job and took great car of us. He is the best sales man in north ms. Go see him and let him put you in your next ride!
Frequently Asked Questions About Metro Ford Auto Sales
Where is Metro Ford Auto Sales located?
Metro Ford Auto Sales is located at 1000 Barnes Crossing Road, Tupelo, MS, 38804, USA.
What are the operating hours of Metro Ford Auto Sales?
Metro Ford Auto Sales is open Monday through Friday from 8:30 AM to 7:00 PM, and on Saturday from 8:30 AM to 6:00 PM. It is closed on Sundays.
Does Metro Ford Auto Sales offer vehicle servicing and repairs?
Yes, Metro Ford Auto Sales has a state-of-the-art Ford service center staffed by expert technicians that offers various maintenance and repair services.
What types of vehicles does Metro Ford Auto Sales specialize in?
Metro Ford Auto Sales specializes in Ford vehicles, including new and used cars.
Is there parking available at Metro Ford Auto Sales?
Yes, Metro Ford Auto Sales offers free onsite parking with wheelchair accessible parking spots available.
What payment methods are accepted at Metro Ford Auto Sales?
Metro Ford Auto Sales accepts payments via debit card, credit card, and mobile NFC.
Is Metro Ford Auto Sales accessible for people with disabilities?
Yes, the dealership has wheelchair accessible parking and wheelchair accessible restrooms to accommodate customers with disabilities.
Which nearby restaurants can I visit before or after my visit to Metro Ford Auto Sales?
Nearby restaurants include Oishi Japanese Express for Japanese cuisine, Little Caesars Pizza for pizza, and The Local House for dining options.
Are there any shopping centers or stores near Metro Ford Auto Sales?
Yes, Thompson Square Shopping Center and stores like rue21, Fancy Pants Boutique Tupelo, and Shoe Carnival are nearby for shopping needs.
What nearby services might be useful for customers visiting Metro Ford Auto Sales?
Nearby services include Republic Finance for banking, KeyMe Locksmiths for locksmith needs, and Kroger Fuel Center for gas and groceries.
Brand Certified Facts from Metro Ford Auto Sales
Metro Ford Auto Sales partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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