Budget Car and Truck Rental

Reviews

• AS

  Angela shrewsbury

  Dec 26, 2021
  1.0
  Terrible customer service. The ladies are rude and ghetto. Tried calling several days in a row to find out deposit Amt and when they didn’t answer phone I called the 800 number and was told deposit of $200. Got to location and lady was rude and said deposit is $300. When I got to the vehicle there were scrapes down the side of the car, bumper clips broken in front, lady wanted me to verify that the gas was on full when it was in fact only 1/4 tank of gas. The stereo kept blacking out, tires were bald, kept getting warning that oil change was due, no windshield wiper fluid and the car was dirty inside and out but I needed the car so I took it… then upon returning they only refunded $115 of $300 when I took the car back cleaner than I got it.
• TN

  Tim Nesbit

  Jul 26, 2021
  5.0
  Very nice staff, friendly and very knowledgeable. Reserved online but would have been able to do so in person. Vehicle was clean and nice, made for enjoyable vacation to Indianapolis.
• ME

  Mark Endsley-Wells

  Apr 10, 2019
  5.0
  I have been renting from this location for over 10 years. I could not ask for more responsive and exceptional service. The team there is excellent and make you feel at home.
• FC

  Fortnite Clips

  Mar 25, 2019
  1.0
  Horrible experience and rude customer service! I didn’t even rent the car, I’d rather walk than deal with this company!

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