Cannon Ford of Starkville

Reviews

• DA

  Dakota Anderson

  1 day ago
  5.0
  Perfect—that’s a strong angle. I’ll keep it tight but make that “clutch/dependable” piece hit. ⸻ I don’t usually leave reviews, but I had to for Les Alexander at Cannon Motors of Mississippi. Les is the kind of guy you want in your corner when it matters. He’s dependable, straight up, and when things get tight or complicated, he shows up and gets it handled. I’ve seen him come through in clutch situations more than once, and that’s not something you can fake. No pressure, no runaround—just someone who actually cares about doing right by people and making sure everything works out the way it should. If you’re looking for someone you can trust to get it done when it counts, go see Les.
• AV

  Ariel Verner

  3 days ago
  1.0
  am extremely disappointed with the level of service I received from Cannon Ford in both West Point and Starkville. I purchased my vehicle from the West Point location in February 2024. When my car became inoperable, I followed instructions from their team to have it towed there. After arrival, I was issued a loaner vehicle, completed all required paperwork, and received management approval. Shortly after, I was informed that my vehicle would be transferred to the Starkville location due to the lack of a Ford specialist in West Point. I was told I would receive an update the same day; however, no one contacted me. I had to repeatedly call Starkville myself, only to be placed on hold for extended periods or told that no one had information regarding my vehicle. Eventually, I spoke with a staff member who acknowledged my situation and advised that I could keep the loaner due to the delay and lack of available vehicles in Starkville. Later that same day, I received conflicting communication stating that I needed to return the loaner immediately because my vehicle was not under warranty—something that was already known prior to the loaner being issued. There was also a clear breakdown in communication, as incorrect information was relayed regarding my ability to pay for repairs, which was never stated by me. As of today, I have made multiple attempts to get updates on my vehicle with little to no success. I have experienced long hold times, lack of accountability, and inconsistent communication between locations. The only reliable communication I have received has been from the West Point service manager. I don’t understand when I was doing an application with a West Point salesman, I was contacted by a Starkville Salesmen when I never contacted Starkville about an application. This experience has been extremely frustrating and inconvenient, especially as a customer with children who depends on reliable transportation. I expected a higher level of professionalism, coordination, and customer care. I hope this issue is addressed so that future customers do not experience the same level of confusion and poor communication.
• JP

  Joann Petty

  4 days ago
  1.0
  When a elderly widow comes in to get help when her keys are lost.. she feels helpless... the man seemed annoyed that after giving me a 600. quote ( which i didnt have) that a asked for his Locksmith name and number.
• SL

  Spencer Love

  6 days ago
  5.0
  I bought a 2025 F150 from Courtney made the paperwork a breeze great experience. I know plenty of good people that work here. In Service and sales and the Body Shop. Definitely recommend if you’re looking into buying any kind of vehicle or need a body Shop work or vehicle repairs by Service
• PC

  Patrick Cummings

  Apr 1, 2026
  5.0
  Amazing Service and Team! These guys have an awesome lot of vehicles with a spectacular team to assist. Stress free and an enjoyable experience. Not a person there that’s not willing to help you find or point you in the direction of what you are wanting or looking for. Mr. Matt Messer and his team there are top notch!

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