Valvoline Instant Oil Change

4.3
395 reviews
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Business Details

160 West Goodman Road, Southaven, MS
38671, United States
(662) 349-3345
https://store.vioc.com/ms/southaven/160-west-goodman-road
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Southaven.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
160 West Goodman Road, Southaven, MS
38671, United States

Hours

Reviews

4.3
395 reviews
5 stars
278
4 stars
47
3 stars
18
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting specific employees like Jimmy and Darrius for their helpfulness.

Wait Times

Several reviews noted long wait times for service, with some customers expressing frustration over delays during their visits.

Service Quality

There were mixed reviews regarding the quality of service, with some customers reporting incomplete services or issues after their oil changes.

Pricing Concerns

Customers expressed concerns about pricing, with some feeling that services were overpriced or that they were upsold on unnecessary services.

Overall Experience

While many customers had positive experiences and would recommend the location, a significant number reported issues that led to dissatisfaction.
  • DD
    Darrell Dixon
    3 days ago
    5.0
    The experience was great. I was told that there are services that the store can longer provide. I haven’t gotten these before and it would be great to have them again.
  • TS
    Tiffany Shaw
    Nov 14, 2025
    1.0
    This is the worse experience I have ever had with this place and I take all my vehicle there been getting my oil changed there for way over 10 years and today the wait time was over an hour and I still didnt get my oul changed . They could have moved me to another bay instead of allowing all the vehicle that pulled in behind me go in front of me, when they knew the car in front of me was experience problems, but they just let me wait..Time is to valuable to be wasted.
  • JM
    Justin Manning
    Nov 12, 2025
    5.0
    I went got a oil change on 11/10/25 just noticed that I have oil leaking on my drive way coming from the work that they did . I am not happy at all with Valvoline because if my truck messes up from not doing good work I will get a lawyer to fix this. Got to take it back when I get off today from work 11/18/25. Thanks alot for not doing good work I will let everyone know about this. Will see y'all today hopefully nothing wrong. Went back today an they fixed the problem thank you for the good team at Valvoline
  • LB
    lyn bobo
    Nov 9, 2025
    5.0
    Everytime I would recommend these guys. Always professional. Always quit. Best prices if you grab a coupon from website. And i drive a 24 mustang. You guys are the best
  • LM
    LaMarcus McCullum
    Nov 5, 2025
    2.0
    It takes too long. I was there 1 1/2 hour for an oil change and I was second in line when I pulled up. Take 5 typically takes 30/45 minutes.
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change provides quick and trusted preventive vehicle maintenance including 15-minute oil changes and a wide range of other maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Southaven?

It is located at 160 West Goodman Road, Southaven, MS 38671, USA.