Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Southaven.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
532 reviews
5 stars
397
4 stars
59
3 stars
25
2 stars
9
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting specific employees for their helpfulness and knowledge.
Wait Times
Numerous reviews mentioned long wait times for service, with some customers expressing frustration over delays and inefficiencies.
Service Quality
While some customers reported good experiences with services rendered, others raised concerns about incomplete work and issues following service.
Management Issues
Several reviews pointed out problems with management and staffing, particularly during busy times, leading to poor customer experiences.
- RWRegina WadeDec 25, 20255.0Professional and Courteous I was very pleased with my services
- ZHZakiya HopsonDec 15, 20251.00/5. Horrible place. Do not go here unless you would like to be pissed off. When I arrived there was one vehicle ahead of me and employee came out and spoke to me and scanned the vin on my vehicle. Then continued to have me wait behind the vehicle ahead of me for 45 minutes know good and well that the did not have the oil for my vehicle in stock. Complete waste of time.
- CJCailey JonesDec 14, 20255.0Great customer service!! Especially from Dee and Lala they were really friendly and got me out quick and easy I really recommend them for everyone’s visit!!!
- SSShariss SneedDec 14, 20251.0This use to be my favorite spot for an oil change but after my last oil change, my car started to run hot. I took It back for them to take a look and one of the individuals stated that an oil change wouldn’t cause that. He was rude about it. I also got a filter changed here but Firestone stated that the filter wasn’t changed. I referred someone here for an oil change and they also had issues with their vehicle. Do not take your vehicles here.
- VSVianney SantizDec 13, 20251.0Today I went for a tire rotation.. I arrived before 1:00 PM. There were several cars ahead of me, but I still thought it wouldn't take long. I waited and waited, but they weren't making any progress, and two cars even left. Despite this, I decided to stay and wait. It was 2:25 PM, and I was finally about to be next, and the wait was almost over. I also had to get to work, so I didn't have much time left. Just when I thought it was my turn, one of the workers came over and told me to move my car back because the woman next to me was going to go first. I told him that wasn't right, that I had arrived before her, but he didn't believe me and insisted that she was going to go before me. Honestly, I was upset because it wasn't fair. I had arrived earlier and waited for almost two hours. So I didn't say anything else and just left because I wasn't going to wait any longer. Besides, I had to get to work. If I had known that this is the kind of service they provide, I would have gone somewhere else. I just wasted my time and they didn't even provide me with any service.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Southaven offer?
Valvoline Instant Oil Change offers quick, preventive vehicle maintenance including 15-minute stay-in-your-car oil changes, car battery services, auto air conditioning service, inspections, and general auto repair.
Where is the Valvoline Instant Oil Change location in Southaven?
It is located at 758 Stateline Road, Southaven, MS, 38671, United States.
What are the operating hours at Valvoline Instant Oil Change in Southaven?
Open Monday to Friday from 7:00 AM to 7:30 PM, Saturday 7:00 AM to 7:00 PM, and Sunday 8:00 AM to 4:30 PM. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Do I need an appointment to get an oil change at Valvoline Instant Oil Change?
No appointment is required. Services are available on a walk-in basis.
What payment methods are accepted at Valvoline Instant Oil Change in Southaven?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
How long does an oil change take at Valvoline Instant Oil Change?
Oil changes are quick, generally taking about 15 minutes while you stay in your car.
Is there a nearby place to eat if I visit Valvoline Instant Oil Change?
Yes, several restaurants such as Wendy's, American Deli, Checkers at 938 W. Stateline Road, Wakira Fish and Chicken, and West Coast Burrito are conveniently nearby for a meal before or after your visit.
Are there other automotive services near Valvoline Instant Oil Change in Southaven?
Yes, automotive repair services like 357 Hot Rods, K & J Rims & Tires, and Glen’s Garage & Towing are close by if you need additional vehicle support.
Where can I find retail and discount shopping near Valvoline Instant Oil Change?
Big Lots, Goodwill Store, Fred's Discount Stores, and Memphis Goodwill are nearby retail and discount stores where you can shop while your vehicle is serviced.
What should I know about Valvoline Instant Oil Change's history in Southaven?
Valvoline Instant Oil Change has been serving Southaven since its opening on November 15, 1988, providing trusted preventive maintenance for almost 40 years.