AutoZone Auto Parts

4.2
353 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Elmore Road in Southaven, MS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Southaven, MS or call us at (662) 349-1958.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5031 Elmore Rd, Southaven, MS
38671, United States

Hours

Reviews

4.2
353 reviews
5 stars
210
4 stars
75
3 stars
24
2 stars
11
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude and unhelpful.

Employee Attitude

Several reviews mention a lack of professionalism and attentiveness from staff, with some employees appearing more interested in personal conversations than assisting customers.

Product Availability

Customers generally appreciate the availability of parts and products, noting that the store is well-stocked and often has what they need.

Positive Experiences

Many customers report positive experiences with specific employees who went above and beyond to assist them, highlighting the impact of individual staff members on overall satisfaction.
  • RR
    RRRoberson
    Dec 15, 2025
    5.0
    Usually have what I need I'm in and out, can't ask for more
  • FM
    Felisha Mays
    Dec 6, 2025
    5.0
    Thanks, Rodney P the store manager and Amori F for helping my son and I. The service is always prompt, amazing and attentive at all times. The two of them went over and above to help with our needs. We will continue our service and looking forward to seeing you guys again. You always come through and we're thankful that we can count on you. We love AutoZone and again, thanks Rodney P and Amori F for all you do. Signed Mom and Son
  • PH
    PEGGY HOWARD
    Dec 2, 2025
    5.0
    They were very nice I needed a boost my vehicle had stopped at the citgo up the street and they got out in the cold and came gave me a boost. I’m so thankful they could help. I didn’t get their names but I hope they know who I’m talking about. 😉
  • TT
    Travasha Taylor
    Nov 12, 2025
    1.0
    I visited AutoZone last week looking for help with wiper blades, and the experience was disappointing. The store manager, Rodney, was very rude and unhelpful. When I asked for assistance, he simply pointed toward the blades instead of helping me find the correct size. I ended up purchasing the wrong ones, and when I returned to exchange them, he had an attitude about it. Customer service should be about helping people, but that was not the case during my visit.
  • RL
    Rachel Lovelace
    Oct 10, 2025
    5.0
    When I tell you Jordan J. Went beyond standing behind the cash register for me today. This young man stepped in and didn't quit until he had the job done. God Bless you Jordan.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

The store is open Monday through Saturday from 7:30 AM to 9:00 PM.

Is AutoZone Auto Parts open on Sundays?

Yes, the store is open on Sundays from 8:00 AM to 8:00 PM.