Advance Auto Parts

4.4
189 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 632 Highway 51 in Ridgeland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
632 Highway 51, Ridgeland, MS
39157, United States

Hours

Reviews

4.4
189 reviews
5 stars
135
4 stars
25
3 stars
14
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being courteous, helpful, and knowledgeable, with specific mentions of employees like Jacob, Billy, and Stedmon going above and beyond.

Product Knowledge

Customers frequently noted the staff's expertise in identifying and recommending the right parts for their vehicles, contributing to a positive shopping experience.

Mixed Experiences

While most reviews were positive, there were some complaints about rude behavior from certain employees, indicating inconsistency in customer service.

Efficiency

Customers appreciated the quick service and efficiency in resolving their issues, particularly with battery replacements and installations.

Store Environment

The store was described as clean and well-organized, enhancing the overall shopping experience for customers.
  • KR
    Kim Robinson
    Nov 15, 2025
    5.0
    Billy is very knowledgeable and helpful. Awesome customer service
  • AJ
    Alison Johnson
    Nov 11, 2025
    5.0
    Billy was amazing!!!! He diagnosed my battery fixed my radio and checked my alternator!! Went above and beyond!!
  • KW
    Ken Ward
    Nov 5, 2025
    5.0
    Billy and Charles do a great job with thier knowledge..of parts and service to customers. At Ridgeland Ms. store
  • JD
    Jennifer David
    Oct 24, 2025
    5.0
    Jacob was AMAZING! His kindness and professionalism were so appreciated. He went above and beyond the call of duty!
  • DB
    Dyneka Byrd
    Oct 8, 2025
    5.0
    To Whom It May Concern, I am writing to express my sincere appreciation for the exceptional service I received from Stedmon, a sales associate at your Advance Auto Parts store located at 632 US-51, Ridgeland, MS 39157. Today, I experienced unexpected vehicle issues and stopped by your store unsure of the problem. Stedmon was incredibly knowledgeable and helpful. He thoroughly explained the vehicle malfunctions to me and advised that it would not be safe to drive my car home. He then suggested I contact the dealership, as they were the last to service my vehicle. What truly impressed me was his willingness to take the time to explain the issues directly to the Service Manager at the dealership on my behalf. Stedmon's friendly demeanor, helpfulness, and patience made a stressful situation much more manageable. He is an outstanding employee, and I wanted to bring his excellent customer service to your attention. Sincerely, Dyneka

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*