Mister Car Wash

4.3
213 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Mister Car Wash
109 E Harper St, Richland, MS
39218, United States

Hours

Reviews

4.3
213 reviews
5 stars
147
4 stars
26
3 stars
14
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Wash Quality

While some customers were satisfied with the cleanliness of their vehicles, others reported issues with incomplete washes and dirty spots remaining after service.

Value for Money

Customers generally found the subscription pricing reasonable, especially for frequent users, but some felt the quality did not match the cost.

Maintenance Issues

Several reviews mentioned problems with equipment, such as malfunctioning vacuums and wash machines, impacting the overall experience.

Mixed Experiences

Feedback varied widely, with some customers expressing loyalty and satisfaction, while others reported negative experiences leading to a decision not to return.
  • LR
    Lauren Roberts
    5 days ago
    1.0
    You're employee Teykeilia is very unprofessional , and unknowledgeable and should NOT work in customer service anywhere, she is causing you to lose business. Very Rude! Take your business elsewhere!! I'm going to corporate with my horrindous experience of this employee. Hopefully she will find employment elsewhere and I can continue to use you guys services. As I have done years, if not I and several of my constituents will be taking our business elsewhere.
  • DB
    Dan Berch
    Nov 6, 2025
    1.0
    The area manager took it upon himself without permission to unload a full 65 quart cooler from the bed of my truck. "It's our policy" I was told. Nowhere did I see that a 90 pound cooler was against the rules. That situation saved me 30 bucks a month. Canceled my subscription right then and there.
  • JJ
    J
    Oct 26, 2025
    5.0
    Visited on 10/26 and mistakenly vacuumed my earbud. Myron was so kind to get it out of the vacuum for me and sanitize it. Always great customer service at this location and wash prices are great!
  • JC
    Jessica Cousin
    Sep 27, 2025
    5.0
    I had such a great experience at Mister Car Wash in Richland! The service was fast, friendly, and my car came out looking spotless inside and out. The vacuum stations were well-kept and easy to use, which made the whole visit even better. I especially want to thank Ms. Amber — she was so kind, helpful, and made sure everything went smoothly. It’s not every day you come across customer service that stands out like hers. I’ll definitely be coming back and recommending this location to friends and family!
  • MR
    Mia Robertson
    Sep 26, 2025
    5.0
    The general manager on site is always so pleasant and always has such a nice warming smile whenever I come to get my car washed. She has also being helpful when I have questions about my membership.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash in Richland offer?

Mister Car Wash offers exterior clean services, HotShine® Carnauba Wax, Wheel Polish, Unlimited Wash Club® Memberships, single washes, and fleet accounts.